2025 MAZDA CX-90 — Problems, Recalls & Safety Data
5/5
Safety Rating
13
Owner Complaints
2
Recalls
47
Service Bulletins
0
Investigations
Overview of the 2025 MAZDA CX-90
The 2025 MAZDA CX-90 has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT, ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE, STRUCTURE:INTERIOR PANELS:DASHBOARD. 47 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Service Brakes (4 complaints), Engine (2 complaints), and Forward Collision Avoidance Automatic Emergency Braking (2 complaints).
Recalls for the 2025 MAZDA CX-90
NHTSA has recorded 4 recalls for the 2025 MAZDA CX-90, potentially affecting up to 371,538 vehicles.
Recall 25V568000 — ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
| 104,854 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information...
View full details →Recall 25V568000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
| 104,854 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information...
View full details →Recall 24V814000 — STRUCTURE:INTERIOR PANELS:DASHBOARD
| 80,915 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
View full details →Recall 24V814000 — ELECTRICAL SYSTEM:SOFTWARE
| 80,915 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
View full details →Owner Complaints for the 2025 MAZDA CX-90
13 complaints have been filed with NHTSA for the 2025 MAZDA CX-90. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 4 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Early December I was driving and attempting to make a left-hand turn across traffic. I press the gas slowly in preparation to cross traffic. Once a car passed I pressed the gas to get across the traffic lanes before other cars got to me and when I pressed the gas, the car completely stopped moving. I sat there, pushing harder & pumping for what felt like forever, but was probably three to five seconds. I had to take my foot off the gas, press the brake, and put it back on the gas to get the car to move. By that point, I had cars stopping & honking at me because I was sitting in the middle of oncoming traffic, unable to move my vehicle. Then (12/15) I was sitting at a stop sign, waiting to turn right. I made my right turn advancing onto the new street and my car stopped moving entirely and started flashing two errors, both hybrid system malfunction and engine malfunction. I tried to get the car moving for a bit, switching gears, pressing brake then gas, etc. After putting the car in park & turning on flashers (I was blocking a lane of traffic) and powering the car off and then back on again the car moved, however, the errors are still there.I called the dealership & brought the car in. After a diagnostic they cleared the code & told me to go. I told them it was not safe to put my children in the vehicle and they needed to identify the root cause and fix the problem.
Brakes have been really squeaky and seems like a common problem for other CX90 but no fix. Steering tends to feel “sticky” when doing certain turns and locks when you’re at the max radius and won’t return back
Brakes have been really squeaky and seems like a common problem for other CX90 but no fix. Steering tends to feel “sticky” when doing certain turns and locks when you’re at the max radius and won’t return back
The vehicle repeatedly displays warnings including “Acceleration Limited Due to Low Fuel and/or Battery Condition,” Hybrid System Malfunction, and Engine System warnings. These events result in reduced acceleration and loss of power while driving. The condition occurs despite normal fuel levels and routine driving conditions. The vehicle has been taken to the dealership multiple times. Each time, I am told no fault codes are present or the issue cannot be replicated. The warnings continue to recur and remain unresolved. This creates an unsafe driving condition due to unpredictable power limitation. This issue appears to be a known problem affecting Mazda CX-90 vehicles and may be related to hybrid system software or battery management. The vehicle was being driven on a city road (Lake Forrest and University dr in McKinney, TX). Turned right off of a shopping center exit toward Lake Forest Dr. The vehicle lost power all of a sudden and would not accelerate with traffic heading in my direction. The vehicle signaled to stop and place the gear into park. I was able to slowly change lanes and pull into the Chipotle parking lot at 5151 W. University Dr at 10:56 am. I called Mazda Roadside and they came to tow it to El Dorado Mazda dealership. This incident: Date: 01/10/26 Time: 10:56 am Temp: 45° / clear and sunny Previous Incident: 12/04/25 6 pm Parked - Idling at Prosper High School. I-stop and hybrid system malfunction warnings appeared Called El Dorado Mazda- advised it was not a safety issue and sometimes it just needed a software update or the battery was bad. They scheduled a service appt until 12/17/26 due to lack of loaner vehicles available. 12/08/25 / 12:05 pm Clear weather Inspected at El Dorado Mazda Could not be Duplicated. Battery OK Nothing came up on diagnostic machine. Cleared recall. Advised to return if it happened again. Reassured me it was safe to drive and I was not in danger. 12/16/25 Car started from park at home Approx 40-50° 9-10 am 1/10/26-
Premature tire tread wear on 2025 Mazda CX-90 PHEV equipped with OEM Falken tires. At 21,586 miles, an authorized Mazda dealer measured tread depths at 5/32, 5/32, 4/32, and 3/32 (rear tire at replacement threshold). This level of wear is abnormal for the mileage and creates a safety concern due to reduced wet traction and hydroplaning risk. Dealer inspection dated 12/16/2025. Mazda USA case number 00394959.
Safety Rating for the 2025 MAZDA CX-90
The 2025 MAZDA CX-90 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2025 MAZDA CX-90
Mazda Motor Corp. has issued 47 technical service bulletins (TSBs) for the 2025 MAZDA CX-90. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SA-057-25 — UNKNOWN OR OTHER
A technician may report that DTC U0415:68 - VCM (Vehicle Control Module) cannot be cleared after replacing the DSC (Dynamic Stability Control) module.
09-044-25 — UNKNOWN OR OTHER
Some customers may experience a bottle tilts to the left when using the second-row cup holder in 6-passenger center walk-through vehicle. This is caused by a combination of dimensional defects in multiple components. To eliminate this concern the component dimensions have been modified to ensure the cup remains level.
16-003-25 — ELECTRICAL SYSTEM
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA11_10020). NOTE: If current version is not 7000C0A-NA11_*****, this TSB is not applicable. NOTE: iPod, iPhone, and Apple CarPlayTM are registered trademarks of Apple Inc. Android and Android AutoTM are registered trademarks...
09-025-25 — UNKNOWN OR OTHER
Some customers may complain that the rear outer handle is difficult to operate or that it gets stuck when released after being pulled once. This is caused when the rear outer handle and the rear handle bracket swell up from absorbing water and the space between them is reduced, resulting...
SA-033-25 — ENGINE
Some vehicles may experience a CHECK ENGINE light ON with DTC P0012, P0011, and possibly P0010. This may be caused by a malfunction in the intake EVVT motor that prevents it from accurately regulating the intake camshaft timing.
09-022-25 — SEATS
This may be caused by the door-side surface of the cushion trim being folded and compressed when exiting the vehicle and by the surface of the cushion bolster being rubbed and stretched when entering the vehicle. Repeated occurrences of these conditions may result in a crack forming in the surface...
09-021-25 — STRUCTURE:BODY
Some customers may complain about a creaking noise coming from the door area when driving on rough roads. This may be caused by a stick-slip occuring as plastic components of the door latch deform due to external forces applied from the striker to the latch and actuator.
7325C Owner Letter — ELECTRICAL SYSTEM
7325C - EMISSION RECALL - 2024-2025 CX-90 AND 2025 CX-70 PHEV ONLY - HYBRID SYSTEM WARNING LIGHT MAY TURN ON. Mazda Motor Corporation has decided to conduct an Emission Recall on certain 2024-2025 CX-90 and 2025 CX-70 PHEV vehicles. Please see the description, model, year, and VIN range below for...
09-019-25 — EXTERIOR LIGHTING
Some vehicles equipped with the Adaptive Front lighting System (AFS) may exhibit the exterior light warning light/exterior light warning indication on while driving or when the ignition is turned on and DTC B10A3:86 (Error signal received from swivel actuator (LH)) stored in memory. NOTE: The combination light with AFS can...
MSP64 Warranty — UNKNOWN OR OTHER
MSP64 - MAZDA SERVICE PROGRAM - 2024-2025 CX-90 and 2025 CX-70 - CABIN PRECONDITIONING CONCERN. Outline of Concern: On the subject vehicles, the cabin preconditioning (climate control timer) of the automatic climate control system does not operate properly, failing to make the cabin comfortable before getting in the car. There...
Showing 10 of 47 technical service bulletins.
NHTSA Investigations for the 2025 MAZDA CX-90
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA CX-90
- 2024 MAZDA CX-90 — 250 complaints
- 2025 MAZDA CX-90 (current)
- 2026 MAZDA CX-90 — 0 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints