NHTSA Complaint #11710144 — 2025 MAZDA CX-90

The vehicle repeatedly displays warnings including “Acceleration Limited Due to Low Fuel and/or Battery Condition,” Hybrid System Malfunction, and Engine System warnings. These events result in reduced acceleration and loss of power while driving. The condition occurs despite normal fuel levels and routine driving conditions. The vehicle has been taken to the dealership multiple times. Each time, I am told no fault codes are present or the issue cannot be replicated. The warnings continue to recur and remain unresolved. This creates an unsafe driving condition due to unpredictable power limitation. This issue appears to be a known problem affecting Mazda CX-90 vehicles and may be related to hybrid system software or battery management. The vehicle was being driven on a city road (Lake Forrest and University dr in McKinney, TX). Turned right off of a shopping center exit toward Lake Forest Dr. The vehicle lost power all of a sudden and would not accelerate with traffic heading in my direction. The vehicle signaled to stop and place the gear into park. I was able to slowly change lanes and pull into the Chipotle parking lot at 5151 W. University Dr at 10:56 am. I called Mazda Roadside and they came to tow it to El Dorado Mazda dealership. This incident: Date: 01/10/26 Time: 10:56 am Temp: 45° / clear and sunny Previous Incident: 12/04/25 6 pm Parked - Idling at Prosper High School. I-stop and hybrid system malfunction warnings appeared Called El Dorado Mazda- advised it was not a safety issue and sometimes it just needed a software update or the battery was bad. They scheduled a service appt until 12/17/26 due to lack of loaner vehicles available. 12/08/25 / 12:05 pm Clear weather Inspected at El Dorado Mazda Could not be Duplicated. Battery OK Nothing came up on diagnostic machine. Cleared recall. Advised to return if it happened again. Reassured me it was safe to drive and I was not in danger. 12/16/25 Car started from park at home Approx 40-50° 9-10 am 1/10/26-