NHTSA Complaint #11719758 — 2025 MAZDA CX-90
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11719758 |
| Vehicle | 2025 MAZDA CX-90 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
Early December I was driving and attempting to make a left-hand turn across traffic. I press the gas slowly in preparation to cross traffic. Once a car passed I pressed the gas to get across the traffic lanes before other cars got to me and when I pressed the gas, the car completely stopped moving. I sat there, pushing harder & pumping for what felt like forever, but was probably three to five seconds. I had to take my foot off the gas, press the brake, and put it back on the gas to get the car to move. By that point, I had cars stopping & honking at me because I was sitting in the middle of oncoming traffic, unable to move my vehicle. Then (12/15) I was sitting at a stop sign, waiting to turn right. I made my right turn advancing onto the new street and my car stopped moving entirely and started flashing two errors, both hybrid system malfunction and engine malfunction. I tried to get the car moving for a bit, switching gears, pressing brake then gas, etc. After putting the car in park & turning on flashers (I was blocking a lane of traffic) and powering the car off and then back on again the car moved, however, the errors are still there.I called the dealership & brought the car in. After a diagnostic they cleared the code & told me to go. I told them it was not safe to put my children in the vehicle and they needed to identify the root cause and fix the problem.
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