2023 MAZDA CX-50 — Problems, Recalls & Safety Data
5/5
Safety Rating
81
Owner Complaints
2
Recalls
99
Service Bulletins
0
Investigations
Overview of the 2023 MAZDA CX-50
The 2023 MAZDA CX-50 has received a total of 81 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, TRAILER HITCHES. 99 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Service Brakes (14 complaints), Forward Collision Avoidance Warnings (9 complaints), and Unknown Or Other (8 complaints).
Recalls for the 2023 MAZDA CX-50
NHTSA has recorded 2 recalls for the 2023 MAZDA CX-50, potentially affecting up to 2,970 vehicles.
Recall 23V275000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 2,410 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
Consequence: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.
View full details →Recall 23V135000 — TRAILER HITCHES
| 560 vehicles affected
Defect: Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.
Consequence: Towing a trailer with inoperative lights or brakes can increase the risk of a crash.
Remedy: Dealers will repair the trailer hitch harness, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 5723B.
View full details →Owner Complaints for the 2023 MAZDA CX-50
81 complaints have been filed with NHTSA for the 2023 MAZDA CX-50. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 14 | 2 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 9 | 3 | 0 | 0 | 0 |
| Unknown Or Other | 8 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 6 | 1 | 0 | 0 | 0 |
| Electrical System | 5 | 1 | 0 | 0 | 0 |
| Structurebody | 5 | 0 | 0 | 0 | 0 |
| Suspension | 5 | 1 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Engine | 3 | 1 | 0 | 0 | 0 |
| Air Bags | 2 | 2 | 0 | 2 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 2 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Seats | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 1 | 0 | 0 | 0 |
| Electrical System12v24v48v Battery | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslock | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 1 | 0 | 1 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
On 1/14/2026, I was pulling into a parking space in a parking garage when the vehicle abruptly accelerated causing the vehicle to hit the concrete wall in front of me. No braking assist or front collision warning issued. Airbags deployed. The car is currently at Joe Myers Collision Center in Houston, Texas to obtain an estimate for repair. The police did not respond to reported incident. Incident was reported to my insurance company immediately.
On 1/14/2026, I was pulling into a parking space in a parking garage when the vehicle abruptly accelerated causing the vehicle to hit the concrete wall in front of me. No braking assist or front collision warning issued. Airbags deployed. The car is currently at Joe Myers Collision Center in Houston, Texas to obtain an estimate for repair. The police did not respond to reported incident. Incident was reported to my insurance company immediately.
On 1/14/2026, I was pulling into a parking space in a parking garage when the vehicle abruptly accelerated causing the vehicle to hit the concrete wall in front of me. No braking assist or front collision warning issued. Airbags deployed. The car is currently at Joe Myers Collision Center in Houston, Texas to obtain an estimate for repair. The police did not respond to reported incident. Incident was reported to my insurance company immediately.
Following a professional brake flush at Roger Beasley Mazda Central in Austin, Texas, the left front brake bleeder screw was left loose. This resulted in a significant loss of brake fluid over several days, causing a 'Brake Warning' light to illuminate and a visible reduction in braking performance. A secondary inspection by an independent mechanic confirmed the screw was not tightened, which caused corrosive fluid to leak onto the wheel and compromised the safety of the vehicle.
The contact owns a 2023 Mazda CX-50. The contact stated that the steering wheel was loose. The contact was able to move the steering wheel up and down very easily. The contact stated that the vehicle was involved in a crash 7 months ago, and the steering wheel started to become loose one week ago. There was no warning light illuminated. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 40,585.
Safety Rating for the 2023 MAZDA CX-50
The 2023 MAZDA CX-50 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 MAZDA CX-50
Mazda Motor Corp. has issued 99 technical service bulletins (TSBs) for the 2023 MAZDA CX-50. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SA-041-25a — STRUCTURE:BODY
During PDI, an indentation in the rear bumper may be noticed, or in some cases, the customer may return after delivery to report the indentation. Follow the steps below to repair the concern.
SA-041-25 — STRUCTURE:BODY
During PDI, an indentation in the rear bumper may be noticed, or in some cases, the customer may return after delivery to report the indentation. Follow the steps below to repair the concern.
SA-029-25 — ELECTRICAL SYSTEM
This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
SA-024-25 — UNKNOWN OR OTHER
Mazda Navigation Live Traffic information is available on the following 2 systems. SiriusXM® 3 Yr Traffic and Travel Link* Mazda Online Navigation* The table below provides Setting information for both systems. See APPLICABLE MODEL(S)/VINS above to determine how vehicles are equipped. NOTE: When selecting Navigation, data upload may take a...
SA-017-25 — ENGINE
Frequently Asked Questions (FAQ)
SA-017-25 — UNKNOWN OR OTHER
Frequently Asked Questions (FAQ)
09-052-24 — ELECTRICAL SYSTEM
Some customers may experience the audio sound pausing when the engine restarts after i-stop operation under the following situations. The symptoms are caused by an improper part installation in the audio amplifier. A voltage drop error detection of the power source may be too sensitive.
09-048-24 — ELECTRICAL SYSTEM
Some customers may experience that despite placing the MagSafe®-equipped iPhone® at the center of the wireless charger, charging stops after about ten seconds. MagSafe-equipped iPhones use magnets to align the charger and the device. When charging MagSafe-equipped iPhones with a non-MagSafe compatible charger, improper alignment can cause the magnetic field...
SA-072-24 — ENGINE
The CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
SA-059-24 — FUEL/PROPULSION SYSTEM
Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-019/21 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2021 Mazda3 and 2020-2021 CX-30 are present.
Showing 10 of 99 technical service bulletins.
NHTSA Investigations for the 2023 MAZDA CX-50
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA CX-50
- 2023 MAZDA CX-50 (current)
- 2024 MAZDA CX-50 — 41 complaints
- 2025 MAZDA CX-50 — 13 complaints
- 2026 MAZDA CX-50 — 0 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints