2020 MAZDA CX-5 Forward Collision Avoidance Automatic Emergency Braking Problems
7 NHTSA complaints on file
Forward Collision Avoidance Automatic Emergency Braking Issues in the 2020 MAZDA CX-5
7 forward collision avoidance automatic emergency braking complaints have been filed with NHTSA for the 2020 MAZDA CX-5. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
7
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Forward Collision Avoidance Automatic Emergency Braking Complaints
While driving my vehicle the systems sensors are affected by nearby drivers which cause the car to stall in the middle of traffic going between 40 and 75 miles per hour.
Forward Smart city brake support malfunction Camera Sensors Screen Ghost
My car has started braking when objects arnt there almost causing a crash Mazda denies this
During snowfall, the front camera becomes obstructed, leading to a malfunction in the smart brake system. When this occurs, an alert appears indicating a “Smart Brake Failure,” accompanied by an audible warning and the illumination of the check engine light. The vehicle then exhibits unpredictable behavior, including unintended braking and sudden acceleration, creating a hazardous driving situation. The only temporary resolution is to restart the vehicle; however, the check engine light remains on for several days before eventually turning off. This issue occurred while I was driving on the highway on February 19, 2025, posing a significant safety risk. This is not the first time the car has done this.
Emergency braking brought car to a complete stop while traveling around at approx. 35 MPH with no car or anything else in front of the car on a wide and clear town street. Car would then not go into park and only after a couple of mins did it go into park and car was able to be driven.
While driving forward in a straight line during broad daylight at approximately 40mph, the car in front of me slowed and turned right onto a side street. I applied brakes to slow myself (to ~25mph I estimate) until the car in front of me was fully out of my lane. Once the car in front of me was out of my lane, I released the brake in order to accelerate back up to the speed limit, but before I could press the gas pedal the car suddenly slammed on the brakes, beeped warning beeps, and displayed BRAKE on the dash. It did this for less than a second before deactivating. It did not fully stop the car. It just caused a sudden, severe braking event and then the car returned to normal operations. This exact road scenario (car in front turning right onto a side street while traveling at city...
Automatic Emergency Braking (Mazda's Smart City Braking Feature) will randomly trigger even when there is no vehicle/person/object/obstruction present in the road infront of you. It has occurred going over railroad tracks and made by car go from 30 mph to 0 in a second. It has occurred switching lanes into an empty lane and triggered it. It has also picked up the center medians as an object it should hit the emergency brake for. This is insanely problematic when a vehicle is following behind you and this system is essentially brake checking them out of nowhere. In the past, dealers have said to just turn the sensitivity down. This does not fix it. In addition, I have gotten "BRAKE" warnings from the car on the highway (does not engage because I am at a speed faster than the emergency braking allows) but this is quite unnerving when you are on...
Other 2020 MAZDA CX-5 Problem Areas
Electrical System
25 complaints
Unknown Or Other
22 complaints
Engine
14 complaints
Service Brakes
11 complaints
Power Train
7 complaints
Forward Collision Avoidance Warnings
5 complaints
Structurebody
5 complaints
Air Bags
4 complaints
Exterior Lighting
4 complaints
Lane Departure Blind Spot Detection
4 complaints
Vehicle Speed Control
4 complaints
Forward Collision Avoidance Adaptive Cruise Control
3 complaints
Fuelpropulsion System
3 complaints
Visibilitywiper
3 complaints
Back Over Prevention Rearview System Braking
2 complaints
Wheels
2 complaints
Back Over Prevention Sensing System Camera
1 complaint
Electrical Systemadasblindspotwarningchime
1 complaint
Electrical Systemignitioncoil
1 complaint
Engine And Engine Cooling
1 complaint
Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit
1 complaint
Lane Departure Warning
1 complaint
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
1 complaint
Seats
1 complaint
Service Brakes Airantilockabs Warning Light
1 complaint
Structure
1 complaint
Vehicle Speed Controlcruise Control
1 complaint