2024 MACK GRANITE (GR) — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
10
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2024 MACK GRANITE (GR)
The 2024 MACK GRANITE (GR) has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 17 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT:ANCHORAGE, ELECTRICAL SYSTEM:SOFTWARE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE. 9 technical service bulletins have been issued by Mack Trucks, Inc. for this model year.
Recalls for the 2024 MACK GRANITE (GR)
NHTSA has recorded 17 recalls for the 2024 MACK GRANITE (GR), potentially affecting up to 174,996 vehicles.
Recall 25V666000 — SEAT BELTS:FRONT:ANCHORAGE
| 15,841 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will...
View full details →Recall 24V792000 — ELECTRICAL SYSTEM:SOFTWARE
| 59,338 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
View full details →Recall 24V792000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 59,338 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
View full details →Recall 24V773000 — TIRES
| 49 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger...
Consequence: Insufficient tires can fail, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.
View full details →Recall 24V567000 — SEATS:CRITICAL FASTENERS
| 242 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Consequence: An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Remedy: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
View full details →Recall 24V567000 — SEAT BELTS:CRITICAL FASTENERS
| 242 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Consequence: An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Remedy: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
View full details →Recall 24V168000 — EQUIPMENT:OTHER:LABELS
| 23 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 Granite vehicles. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will provide new labels, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0459.
View full details →Recall 24V122000 — SERVICE BRAKES, AIR
| 10 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2022-2024 Granite vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash.
Remedy: Dealers will add additional air tank volume, free of charge. Owner notification letters were mailed March 14, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0458.
View full details →Recall 23V792000 — VEHICLE SPEED CONTROL
| 650 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 GR, AN, LR, and Terrapro vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."
Consequence: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.
View full details →Recall 23V887000 — STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
| 5 vehicles affected
Defect: Mack Trucks, Inc (Mack) is recalling certain 2024 Granite vehicles. The bearing journals may not be fully seated in the steering knuckle assembly, preventing the proper installation of the wheel end hub assembly.
Consequence: An improperly installed wheel end hub assembly can leak oil, causing the axle spindles to loosen or fracture and increasing the risk of a crash.
Remedy: Hendrickson will inspect and replace the steering knuckle assembly as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0456.
View full details →Recall 23V731000 — ENGINE
| 12 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 Granite and TerraPro vehicles. The rear lifting bracket that attaches to the engine cylinder head may be insufficiently secured, which can allow it to detach.
Consequence: A rear lifting bracket that detaches while the engine is being lifted can result in the engine falling or swinging, increasing the risk of injury.
Remedy: Dealers will inspect and replace the flanged stud in the rear lifting bracket, as necessary, free of charge. Owner notification letters were mailed December 9, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Owner Complaints for the 2024 MACK GRANITE (GR)
No complaints have been filed with NHTSA for the 2024 MACK GRANITE (GR).
Safety Rating for the 2024 MACK GRANITE (GR)
NHTSA has not yet tested the 2024 MACK GRANITE (GR) in its New Car Assessment Program.
Technical Service Bulletins for the 2024 MACK GRANITE (GR)
Mack Trucks, Inc. has issued 9 technical service bulletins (TSBs) for the 2024 MACK GRANITE (GR). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
CBR 2495 092025 — ENGINE
The purpose of the 48V EATS heater system is to provide additional heat to the exhaust stream allowing the EATS to become active earlier during acold start and during engine operation that produces low exhaust gas temperatures.
CBR-2411 202410 — ENGINE
CBR - One-Box SCR Weld Leaks.
S4216 202409 — FUEL/PROPULSION SYSTEM
Service Campaign: Mack Natural Gas Fuel Filter Bracket
S3938 202404 — SUSPENSION
Service Campaign: Primax Bracket Clocking
S3629 202403 — ENGINE AND ENGINE COOLING
Service Campaign: Mack trucks has determined that certain 2024 model year GR, LR and TE trucks with a MP-7 were built with the incorrect oil pan. On effected vehicles follow the instructions below to replace the oil pan with the stainless-steel oil pan, new gasket, new mounting hardware, and replace...
CBR-2326 202312 — ELECTRICAL SYSTEM
CBR: The purpose of this solution is to give information on Engine Control Module (EMS) Software content. This document lists issues or problems (DTCs, Fault Codes) mitigated or resolved in specific EMS software.
KC-2012-Ver3 — SERVICE BRAKES
CBR: SNM 20-005 - HD Disc Brake Rotor Upgrade
KC-2273-Rev6 — WHEELS
CBR: Pre-Delivery Inspection (PDI) Torque Values. This is to help with the torque specs needed to complete a Pre- Delivery Inspection (PDI).
S2986 — POWER TRAIN
Campaign for PTO switch, programming
NHTSA Investigations for the 2024 MACK GRANITE (GR)
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK GRANITE (GR)
- 2019 MACK GRANITE (GR) — 4 complaints
- 2020 MACK GRANITE (GR) — 3 complaints
- 2021 MACK GRANITE (GR) — 0 complaints
- 2022 MACK GRANITE (GR) — 1 complaint
- 2023 MACK GRANITE (GR) — 2 complaints
- 2024 MACK GRANITE (GR) (current)
- 2025 MACK GRANITE (GR) — 0 complaints
- 2026 MACK GRANITE (GR) — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints
- MACK CXU — 7 total complaints