2025 MACK GRANITE (GR) — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
8
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2025 MACK GRANITE (GR)
The 2025 MACK GRANITE (GR) has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 15 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT:ANCHORAGE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:SOFTWARE. 1 technical service bulletin have been issued by Mack Trucks, Inc. for this model year.
Recalls for the 2025 MACK GRANITE (GR)
NHTSA has recorded 15 recalls for the 2025 MACK GRANITE (GR), potentially affecting up to 175,335 vehicles.
Recall 25V666000 — SEAT BELTS:FRONT:ANCHORAGE
| 15,841 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will...
View full details →Recall 25V382000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
| 8 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Granite vehicles. The power cables may have been improperly routed, which can cause an electrical short.
Consequence: An electrical short can cause an engine stall, increasing the risk of a crash. An electrical short can also cause the cables to overheat, increasing the risk of a fire.
Remedy: Dealers will re-route the power cables, free of charge. Owner notification letters were mailed June 16, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0480.
View full details →Recall 24V792000 — ELECTRICAL SYSTEM:SOFTWARE
| 59,338 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
View full details →Recall 24V792000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 59,338 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
View full details →Recall 24V773000 — TIRES
| 49 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger...
Consequence: Insufficient tires can fail, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.
View full details →Recall 24V567000 — SEATS:CRITICAL FASTENERS
| 242 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Consequence: An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Remedy: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
View full details →Recall 24V567000 — SEAT BELTS:CRITICAL FASTENERS
| 242 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Consequence: An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Remedy: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
View full details →Recall 24V504000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 59 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
Consequence: The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
View full details →Recall 24V398000 — STEERING:LINKAGES:DRAG:LINK:CONNECTION
| 972 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2025 Mack AN, GR, and TE trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.
Consequence: A sudden loss of steering control increases the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Recall 25V756000 — EXTERIOR LIGHTING:HEADLIGHTS
| 6,541 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Consequence: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed December 17, 2025. Additional letters will be sent once the final remedy is available, anticipated on or before May 15. Owners...
View full details →Owner Complaints for the 2025 MACK GRANITE (GR)
No complaints have been filed with NHTSA for the 2025 MACK GRANITE (GR).
Safety Rating for the 2025 MACK GRANITE (GR)
NHTSA has not yet tested the 2025 MACK GRANITE (GR) in its New Car Assessment Program.
Technical Service Bulletins for the 2025 MACK GRANITE (GR)
Mack Trucks, Inc. has issued 1 technical service bulletin (TSBs) for the 2025 MACK GRANITE (GR). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
S4309 202412 — ENGINE
Mack Trucks has identified that certain GR model trucks may encounter an issue with the EECU during a shutdown event. If this occurs, the EECU could become corrupted, leading to multiple fault codes, engine derate, and, in some cases, preventing the truck from starting. For vehicles within the affected population,...
NHTSA Investigations for the 2025 MACK GRANITE (GR)
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK GRANITE (GR)
- 2020 MACK GRANITE (GR) — 3 complaints
- 2021 MACK GRANITE (GR) — 0 complaints
- 2022 MACK GRANITE (GR) — 1 complaint
- 2023 MACK GRANITE (GR) — 2 complaints
- 2024 MACK GRANITE (GR) — 0 complaints
- 2025 MACK GRANITE (GR) (current)
- 2026 MACK GRANITE (GR) — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints
- MACK CXU — 7 total complaints