2019 MACK GRANITE (GR) — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
7
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2019 MACK GRANITE (GR)
The 2019 MACK GRANITE (GR) has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT:ANCHORAGE, TIRES, EXTERIOR LIGHTING:TURN SIGNAL. 12 technical service bulletins have been issued by Mack Trucks, Inc. for this model year. The most commonly reported problem area is the Power Train (2 complaints).
Recalls for the 2019 MACK GRANITE (GR)
NHTSA has recorded 7 recalls for the 2019 MACK GRANITE (GR), potentially affecting up to 48,758 vehicles.
Recall 25V666000 — SEAT BELTS:FRONT:ANCHORAGE
| 15,841 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will...
View full details →Recall 24V773000 — TIRES
| 49 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger...
Consequence: Insufficient tires can fail, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.
View full details →Recall 23V600000 — EXTERIOR LIGHTING:TURN SIGNAL
| 27,418 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.
Remedy: Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.
View full details →Recall 21V233000 — ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
| 557 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on...
Consequence: A vehicle that drifts out of its lane increases the risk of a crash.
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
View full details →Recall 19V054000 — VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
| 3,906 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Consequence: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
View full details →Recall 18V810000 — TIRES
| 818 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Granite (GR), LR, and TerraPro (TE) trucks, equipped with Bridgestone M854 tires with DOT date codes 2418-2518, Bridgestone M860A tires with DOT date code 2518 or Bridgestone M864 tires with DOT date codes 2318-2418, all of size 425/65R22.5. The sidewall steel body cords may be exposed, possibly causing unexpected, rapid air...
Consequence: Rapid tire air loss can increase the risk of a crash.
Remedy: Mack will notify owners, instructing them to take their vehicles to Bridgestone Tire or Mack truck service centers for inspection and replacement, as necessary, free of charge. The recall began December 19, 2018. Owners may contact Mack customer service at...
View full details →Recall 18V778000 — STEERING
| 169 vehicles affected
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.
Consequence: A loss of steering can increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for...
View full details →Owner Complaints for the 2019 MACK GRANITE (GR)
4 complaints have been filed with NHTSA for the 2019 MACK GRANITE (GR). Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Power Traindrivelinedifferential Unit | 2 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The driver was merging on the freeway and experienced complete loss of power. He was able to get over to the shoulder and out of traffic. One of the rear differentials had failed before when the Bull Gear rollers fell out and destroyed the differential carrier but luckily onsite. (Attached is the history of these failures) The truck was towed back to the dealer and was missing the rear drive shaft, which had fallen out on the freeway. This truck has had differential problems and had the differentials replaced multiple times before and since. The dealer performed all the work, before and after this failure. There was no warning before this happened.
The power divider lockout failed and the thru shaft broke. The driver was pulling onto the high way and heard a loud bang, there was a loss in power. The dealer confirmed the problem and all work was done under warranty. There were no warning lights
The driver was merging on the freeway and experienced complete loss of power. He was able to get over to the shoulder and out of traffic. One of the rear differentials had failed before when the Bull Gear rollers fell out and destroyed the differential carrier but luckily onsite. (Attached is the history of these failures) The truck was towed back to the dealer and was missing the rear drive shaft, which had fallen out on the freeway. This truck has had differential problems and had the differentials replaced multiple times before and since. The dealer performed all the work, before and after this failure. There was no warning before this happened.
The power divider lockout failed and the thru shaft broke. The driver was pulling onto the high way and heard a loud bang, there was a loss in power. The dealer confirmed the problem and all work was done under warranty. There were no warning lights
Safety Rating for the 2019 MACK GRANITE (GR)
NHTSA has not yet tested the 2019 MACK GRANITE (GR) in its New Car Assessment Program.
Technical Service Bulletins for the 2019 MACK GRANITE (GR)
Mack Trucks, Inc. has issued 12 technical service bulletins (TSBs) for the 2019 MACK GRANITE (GR). TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
M-256-001 — ENGINE AND ENGINE COOLING
New TSB for air cleaner housing repair
KC-280 — POWER TRAIN:AUTOMATIC TRANSMISSION
(Back Office Only) - Mack Chassis - Equipped With An Automated Manual Transmission (AMT, mDrive) - Features Such As Predictive Cruise Control ( PCC ), Eco-Roll Inoperative - US17+OBD18 (GHG17, Common Rail Fuel System) Emissions, Model Year 2019
KC-215 — POWER TRAIN
Mack Chassis - Granite (GR) Models Equipped With An Allison Transmission And Split Box PTO - "Release Parking Brake" Message Present In Instrument Cluster When Parking Brake Is Released - Model Year 2018 And Newer
KC-199 — ENGINE AND ENGINE COOLING
13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020
KC-126 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Engine Control Module (EMS)Â Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
KC-2062 — EXTERIOR LIGHTING
Mack Chassis - Granite (GR) - Intermittent Or Inoperative Headlights, Front Marker Lights, Turn Signals, And/Or Plow Lights
S7483v2 — EQUIPMENT
CarPlay SW Update with Hardware
S7483v2 — ELECTRICAL SYSTEM
CarPlay SW Update with Hardware
S7459 — ELECTRICAL SYSTEM
PI0889 DIFFERENTIAL LOCK ENGAGEMENT STATUS ALARM UPDATE
S7459 — EQUIPMENT ADAPTIVE/MOBILITY
PI0889 DIFFERENTIAL LOCK ENGAGEMENT STATUS ALARM UPDATE
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2019 MACK GRANITE (GR)
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK GRANITE (GR)
- 2015 MACK GRANITE (GR) — 0 complaints
- 2016 MACK GRANITE (GR) — 0 complaints
- 2017 MACK GRANITE (GR) — 0 complaints
- 2018 MACK GRANITE (GR) — 0 complaints
- 2019 MACK GRANITE (GR) (current)
- 2020 MACK GRANITE (GR) — 3 complaints
- 2021 MACK GRANITE (GR) — 0 complaints
- 2022 MACK GRANITE (GR) — 1 complaint
- 2023 MACK GRANITE (GR) — 2 complaints
- 2024 MACK GRANITE (GR) — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints
- MACK CXU — 7 total complaints