NHTSA Complaint #11567824 — 2019 MACK GRANITE (GR)

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11567824
Vehicle 2019 MACK GRANITE (GR)
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The driver was merging on the freeway and experienced complete loss of power. He was able to get over to the shoulder and out of traffic. One of the rear differentials had failed before when the Bull Gear rollers fell out and destroyed the differential carrier but luckily onsite. (Attached is the history of these failures) The truck was towed back to the dealer and was missing the rear drive shaft, which had fallen out on the freeway. This truck has had differential problems and had the differentials replaced multiple times before and since. The dealer performed all the work, before and after this failure. There was no warning before this happened.

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#11567844 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT The power divider lockout failed and the thru shaft broke. The driver was pulling onto the high way and heard a loud...
Check any vehicle history by VIN - Free vehicle history report