2021 LINCOLN NAUTILUS — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

18

Owner Complaints

1 Crash

2

Recalls

ACTIVE RECALL

19

Service Bulletins

0

Investigations

Overview of the 2021 LINCOLN NAUTILUS

The 2021 LINCOLN NAUTILUS has received a total of 18 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION:SOFTWARE, ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL. 19 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Power Train (5 complaints), Electrical System (2 complaints), and Engine And Engine Cooling (2 complaints).

Recalls for the 2021 LINCOLN NAUTILUS

NHTSA has recorded 3 recalls for the 2021 LINCOLN NAUTILUS, potentially affecting up to 2,243,012 vehicles.

Recall 25V315000 — BACK OVER PREVENTION:SOFTWARE

| 1,076,138 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model...

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Recall 25V315000 — BACK OVER PREVENTION:SOFTWARE

| 1,076,138 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model...

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Recall 24V635000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

| 90,736 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.

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Owner Complaints for the 2021 LINCOLN NAUTILUS

18 complaints have been filed with NHTSA for the 2021 LINCOLN NAUTILUS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11714494 | POWER TRAIN | | N/A miles
While driving on the highway my transmission died. Had it towed to a nearby forwad dealershiop, Owens Ford in Jarrett VA and they confirmed the transmission died at 51,600 miles.
#11712734 | STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS | | 74,000 miles
The contact owns a 2021 Lincoln Nautilus. The contact stated that while opening the front driver’s door, there was a cracking sound coming from the door. While the vehicle was in for routine maintenance, the mechanic discovered that the front driver’s side door check arm stop bracket and door hinge were faulty. The vehicle was taken to the local dealer, who examined the vehicle and informed the contact that the front driver’s side door needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact stated that the vehicle was previously repaired for the same failure. The failure mileage was 74,000.
#11708212 | STRUCTURE:BODY | | N/A miles
Door check and spot welds are broken. The car has less the 20,000 miles on it. I was told by the mechanic that he saw this issue with Ford Escapes, there was a recall on the drive side door for the welds failing.
#11689898 | POWER TRAIN | | 101,000 miles
The contact owns a 2021 Lincoln Nautilus. The contact stated that while shifted to reverse(R) and depressing the accelerator pedal, the vehicle hesitated and then suddenly jerked backwards. The contact stated that the vehicle almost jumped into gear. The contact stated that later while driving and attempting to accelerate, the accelerator pedal was depressed and the vehicle hesitated and then jolted forward. The vehicle accelerated to approximately 60 MPH. The contact depressed the brake pedal, and the vehicle was jerking while attempting to slow down. The contact was able to stop the vehicle at a traffic light. The contact stated that the "WRENCH" symbol was displayed on the instrument cluster. The contact drove the vehicle back to the residence and then the vehicle was towed to an independent mechanic to be diagnosed. The mechanic had not diagnosed the vehicle but advised the contact that it was possibly a transmission failure and referred the contact to the dealer for assistance. The vehicle was towed to the local dealer. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that there were no recalls associated with the VIN for the transmission. The failure mileage was approximately 101,000.
#11686356 | BACK OVER PREVENTION | | N/A miles
The contact owns a 2021 Lincoln Nautilus. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. In addition, it was noticed that the VIN was no longer associated with NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

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Safety Rating for the 2021 LINCOLN NAUTILUS

The 2021 LINCOLN NAUTILUS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2021 LINCOLN NAUTILUS

Ford Motor Company has issued 19 technical service bulletins (TSBs) for the 2021 LINCOLN NAUTILUS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SYNC-25.2.0.16.1 Nautilus — VISIBILITY/WIPER

"Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."

24-OTA SU 6.14.0 Nautilus — UNKNOWN OR OTHER

"Quality improvements include: -Enhanced center screen stability"

24-OTA SU 6.4.0 Nautilus — UNKNOWN OR OTHER

"Quality improvements include: -Improved error logging and fault recovery for the Battery Health, Wheel Alignment, Wheel Vibration, and Key off load monitors."

23OTASU3P1NAUT — BACK OVER PREVENTION

Software Update 3 P1 for 2021- 2022 Model Year Nautilus vehicles is now available. Quality improvements include: - Change to low power mode rearview camera distortion when the vehicle is shut off and restarted quickly without opening the vehicle doors.

TSB 22-2419 — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

This article supersedes TSB 22-2062 to update the Issue, Action and Service Procedure. Some 2021-2022 Edge/Nautilus vehicles may experience one or more of the following symptoms: Inoperative Front Camera if the camera system button is pressed once the vehicle is below the speed threshold of 6 mph (10 km/h) (Edge...

OTA SU3 Nautilus — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Software Update 3 for 2022 Model Year Nautilus vehicles is now available. Quality Improvements Include: Functionality of rear view camera is improved.

SSM 51045 — VISIBILITY

Some 2021-2022 Nautilus vehicles may exhibit a ratcheting noise from the side door mirror glass when the memory settings are set at the end of the limit of travel in any direction. Inform customers to back the mirror glass off from the end of its travel and re-save the memory...

SSM 50975 — ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge...

SSM 50959 — EQUIPMENT:ELECTRICAL

Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speakers. To correct this condition, contact the VOXX Customer Service Department at 1-866-869-7888. For claiming, refer to the Warranty and Policy...

OTA SU2 Nautilus — ELECTRICAL SYSTEM

Software Update 2 (SU2) Phase 1-3 Respin for 2021 Model Year Nautilus vehicles is now available. Involves: Fix for availability of subscription services.

Showing 10 of 19 technical service bulletins.

NHTSA Investigations for the 2021 LINCOLN NAUTILUS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the LINCOLN NAUTILUS

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Other LINCOLN Models

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