2023 LINCOLN NAUTILUS — Problems, Recalls & Safety Data
5/5
Safety Rating
14
Owner Complaints
3
Recalls
8
Service Bulletins
0
Investigations
Overview of the 2023 LINCOLN NAUTILUS
The 2023 LINCOLN NAUTILUS has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION:SOFTWARE, SUSPENSION:REAR:SHOCK ABSORBER. 8 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (3 complaints), Unknown Or Other (3 complaints), and Back Over Prevention Rearview System Braking (1 complaint).
Recalls for the 2023 LINCOLN NAUTILUS
NHTSA has recorded 5 recalls for the 2023 LINCOLN NAUTILUS, potentially affecting up to 2,153,027 vehicles.
Recall 25V315000 — BACK OVER PREVENTION:SOFTWARE
| 1,076,138 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model...
View full details →Recall 25V315000 — BACK OVER PREVENTION:SOFTWARE
| 1,076,138 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model...
View full details →Recall 23V439000 — SUSPENSION:REAR:SHOCK ABSORBER
| 366 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2023 Lincoln Nautilus vehicles. The rear shock absorbers may have been manufactured incorrectly, which can result in damage to the rear brake hose, rear axle half shaft, wheel speed sensor, and/or stabilizer bar end links.
Consequence: A damaged brake hose can extend the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rear shocks, rear brake hoses, rear wheel speed sensor, and rear half shafts as necessary, free of charge. Owner notification letters were mailed August 17, 2023. Owners may contact Ford customer service at 1-866-436-7332....
View full details →Recall 23V439000 — SUSPENSION:REAR:SHOCK ABSORBER
| 366 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2023 Lincoln Nautilus vehicles. The rear shock absorbers may have been manufactured incorrectly, which can result in damage to the rear brake hose, rear axle half shaft, wheel speed sensor, and/or stabilizer bar end links.
Consequence: A damaged brake hose can extend the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rear shocks, rear brake hoses, rear wheel speed sensor, and rear half shafts as necessary, free of charge. Owner notification letters were mailed August 17, 2023. Owners may contact Ford customer service at 1-866-436-7332....
View full details →Recall 23V198000 — CHILD SEAT:VEHICLE TETHER ANCHOR
| 19 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...
Consequence: A child that is not properly restrained during a crash can have an increased risk of injury.
Remedy: Dealers will replace the left-side second-row seat back frame, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C09.
View full details →Owner Complaints for the 2023 LINCOLN NAUTILUS
14 complaints have been filed with NHTSA for the 2023 LINCOLN NAUTILUS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 1 | 0 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
During an emergency break, when applying full force to the break, and the vehicle is traveling at 20 or less mph, the vehicle cannot come to a full stop. Automatic Emergency Braking and pre-collision warning failed to engage. When pressing the break with full force, loud noise of all the break pads grinding can be heard. Under the same condition, pre-collision warning would sometimes be activated and sometimes doesn't. When using the car's auto parking feature, multiple sensors would have delayed warnings, and the car will not break when getting dangerously close to objects. The vehicle has been examed multiple times by the dealer regarding increased break distance and occasion grinding noise when breaking (regardless of the speed), no problem was found and the vehicle is therefore determined to be safe to drive.
During an emergency break, when applying full force to the break, and the vehicle is traveling at 20 or less mph, the vehicle cannot come to a full stop. Automatic Emergency Braking and pre-collision warning failed to engage. When pressing the break with full force, loud noise of all the break pads grinding can be heard. Under the same condition, pre-collision warning would sometimes be activated and sometimes doesn't. When using the car's auto parking feature, multiple sensors would have delayed warnings, and the car will not break when getting dangerously close to objects. The vehicle has been examed multiple times by the dealer regarding increased break distance and occasion grinding noise when breaking (regardless of the speed), no problem was found and the vehicle is therefore determined to be safe to drive.
During an emergency break, when applying full force to the break, and the vehicle is traveling at 20 or less mph, the vehicle cannot come to a full stop. Automatic Emergency Braking and pre-collision warning failed to engage. When pressing the break with full force, loud noise of all the break pads grinding can be heard. Under the same condition, pre-collision warning would sometimes be activated and sometimes doesn't. When using the car's auto parking feature, multiple sensors would have delayed warnings, and the car will not break when getting dangerously close to objects. The vehicle has been examed multiple times by the dealer regarding increased break distance and occasion grinding noise when breaking (regardless of the speed), no problem was found and the vehicle is therefore determined to be safe to drive.
When vehicle is started, intermittently, rear view camera does not come on for approximately 45-60 seconds later. The screen remains completely black then appears to reboot The camera issue happens about once every two weeks
When vehicle is started, intermittently, rear view camera does not come on for approximately 45-60 seconds later. The screen remains completely black then appears to reboot The camera issue happens about once every two weeks
Safety Rating for the 2023 LINCOLN NAUTILUS
The 2023 LINCOLN NAUTILUS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 LINCOLN NAUTILUS
Ford Motor Company has issued 8 technical service bulletins (TSBs) for the 2023 LINCOLN NAUTILUS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SYNC-25.2.0.16 Nautilus — ELECTRICAL SYSTEM
"Quality improvements include: -Customers will now be required to confirm the submission of their In Vehicle Voice Feedback using the SYNC screen"
SYNC-25.2.0.16 Nautilus — UNKNOWN OR OTHER
"Quality improvements include: -Customers will now be required to confirm the submission of their In Vehicle Voice Feedback using the SYNC screen"
OTA ECG-24.2.4.10.1 Naut — UNKNOWN OR OTHER
Quality improvements include: -ECG minor improvments, not customer facing - Allow vehicle access during OTA update. - Reduction in Key off load battery drain via ECG controlled reset. Networking quality for a better experience with software updates
SU4 P4 NAUTILUS — BACK OVER PREVENTION:SOFTWARE
"Software Update 4 P4 for 2021- 2023 Nautilus vehicles is now available. Quality Improvements include: - Increase number of times the Backup startup password set-up pop-up is displayed after creating a Phone as a Key. - Improved Telematics Control Unit functionality. "
23OTASU4P2NAUT — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Software Update 4 P2 for 2023 Model Year Nautilus vehicles is now available. Quality improvements include: - Improved connectivity with the Lincoln Connect application. - Improved ability to perform remote commands.
23OTASU4P2NAUT — ELECTRICAL SYSTEM:SOFTWARE
Software Update 4 P2 for 2023 Model Year Nautilus vehicles is now available. Quality improvements include: - Improved connectivity with the Lincoln Connect application. - Improved ability to perform remote commands.
OTA SU4 P1 U540 — ELECTRICAL SYSTEM
Software Update 4 P1 for 2021- 2022 Model Year Nautilus vehicles is now available. Quality improvements include: - Improved vehicle accessibility during OTA update. - Improved messaging if pre-conditions aren't met.
OTA SU4 P1 U540 — EQUIPMENT
Software Update 4 P1 for 2021- 2022 Model Year Nautilus vehicles is now available. Quality improvements include: - Improved vehicle accessibility during OTA update. - Improved messaging if pre-conditions aren't met.
NHTSA Investigations for the 2023 LINCOLN NAUTILUS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LINCOLN NAUTILUS
- 2019 LINCOLN NAUTILUS — 113 complaints
- 2020 LINCOLN NAUTILUS — 35 complaints
- 2021 LINCOLN NAUTILUS — 18 complaints
- 2022 LINCOLN NAUTILUS — 5 complaints
- 2023 LINCOLN NAUTILUS (current)
- 2024 LINCOLN NAUTILUS — 20 complaints
- 2025 LINCOLN NAUTILUS — 8 complaints
- 2026 LINCOLN NAUTILUS — 1 complaint
Other LINCOLN Models
- LINCOLN TOWN CAR — 4,328 total complaints
- LINCOLN CONTINENTAL — 2,542 total complaints
- LINCOLN MKZ — 1,957 total complaints
- LINCOLN NAVIGATOR — 1,711 total complaints
- LINCOLN MKX — 1,702 total complaints
- LINCOLN LS — 1,366 total complaints
- LINCOLN MARK VIII — 984 total complaints
- LINCOLN AVIATOR — 650 total complaints