2018 LINCOLN MKZ — Problems, Recalls & Safety Data
5/5
Safety Rating
33
Owner Complaints
2
Recalls
11
Service Bulletins
0
Investigations
Overview of the 2018 LINCOLN MKZ
The 2018 LINCOLN MKZ has received a total of 33 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, STEERING: STEERING WHEEL/HANDLE BAR. 11 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Power Train (8 complaints), Engine (7 complaints), and Unknown Or Other (3 complaints).
Recalls for the 2018 LINCOLN MKZ
NHTSA has recorded 3 recalls for the 2018 LINCOLN MKZ, potentially affecting up to 3,863,438 vehicles.
Recall 23V162000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
| 1,280,726 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
View full details →Recall 23V162000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
| 1,280,726 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
View full details →Recall 18V167000 — STEERING: STEERING WHEEL/HANDLE BAR
| 1,301,986 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
View full details →Owner Complaints for the 2018 LINCOLN MKZ
33 complaints have been filed with NHTSA for the 2018 LINCOLN MKZ. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 8 | 0 | 0 | 0 | 0 |
| Engine | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 1 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingheadlightsbulbs | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinedeliveryfuel Pump | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The car had an internal transmission failure and caused most of the transmission fluid to leak out between inspections. Upon removing the cv axle on driver’s side, the seal was fine and replaced along with cv axle. The fluid drained and was only about half a liter (needs about 4.5L normally). After servicing the transmission fluid, the dealership did their assessment and came to the following conclusion. “ Good Afternoon Sir We found the transmission system requires replacement due to an internal fault, including damage to the transfer shaft and bearings, with potential additional internal damage. Replacing the transmission can help restore smooth gear shifting and overall drivetrain functionality. To replace the transmission, you are looking at $9000.00 out the door. My apology on taking much longer to diagnose this properly. If you have any other questions please let me know. ” The drastic transmission failure which makes noises and engages and disengages while on cruise control shows the failure internally. Many metal pieces were found among the fluid when drained. This could and still can easily leave someone on the middle of the road with no time to drive to the shoulder. Car still has less than 100k miles with the severe transmission failure and the fluid leak which occurred prior to the transmission making noise. Essentially, the internal components caused the leak which the caused even more damage. I’m quoted $9,000 for the repair which occurred really early in the car’s life. I do a lot of longer trips away from home and can easily be left stranded in the middle of nowhere or even cause huge accidents when in heavy fast moving traffic if I lose drivability or if metal components fly off. The cv axle moves in and out of the transaxle side meaning the shaft can pop off as well.
Car only has 97K miles and the transmission fluid has been leaking for some time causing loud noises from the transmission which took time to locate. The transmission leaked fluid and only had about half a liter of fluid when it should be around 4.5 liters. The fluid leaked from the transmission on the driver cv axle seal. The car shows no lights on dash of any kind. I discovered the leak after the noises were really bad while driving one day. I put the car on my ramps and got under and discovered the driver cv axle damaged and looked like electrical tape was jammed in the cv axle near the transfer case/transmission. Upon closer inspection the leak of transmission fluid was even more obvious. There is no dip stick for the transmission so I decided to drain and see and there is evidence of only about half a liter of fluid. The fluid is black and full of metal particles. This is concerning because the depth of damage is unknown until the car is repaired; this repair would include a new seal, cv axle and fluid replacement. There is no way to know what internal damage was done and this was such a short period of time. Periodic inspections are conducted on the vehicle when oil changed are completed. This can easily lead to transmission failure and the risk is exponential due to it happening regardless of where you are on the road with the unknown weather and road conditions. Miles reflected is when the leak was discovered after the noises. 97,839 miles.
Wheel lug nuts get swollen due to the material used causing problems when the wheels need to be removed. I was lucky to not be in an emergency situation needing to change a wheel out. This could have easily happened and I would have been unable to change a wheel on the side of the road. I went to Costco to get my tires changed and they refused to take the wheels off because the wheel lug nuts were ALL swollen and could cause issues on removal or/and installation. They were afraid of stripping the hardware during removal or being unable to torque to spec during installation. The replacement of the wheel lug nuts with parts that wont recreate the problem was about $90 and taking an extra day for the tire replacement appointment plus me replacing it on my own saved on labor.
Check engine light came on. Error code 0302 and 0316 on ODB at dealer. Was advised that engine needed to be replaced due to coolant intrusion into cylinder 2 which cause the vehicle to overheat. Engine has 3200 miles on it. Safety hazard due to engine seizing at high speed and causing an accident due to loss of power. Also possible engine fire due to loss of coolant/overheating.
Coolant Intrusion of Cylinder 3, car has less than 50,000 miles total and has been very well taken care of. Has had over a gallon of coolant added within the month of Aug
Safety Rating for the 2018 LINCOLN MKZ
The 2018 LINCOLN MKZ received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2018 LINCOLN MKZ
Ford Motor Company has issued 11 technical service bulletins (TSBs) for the 2018 LINCOLN MKZ. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SSM 47971 — ENGINE AND ENGINE COOLING
Some 2019 Fusion, 2018-2019 MKZ vehicles equipped with a 2.0L engine may exhibit an auto start/stop, no auto restart concern with diagnostic trouble code (DTC) P164C. A revised crankshaft position (CKP) sensor JX6Z-6C315-B is available. Refer to the Workshop Manual (WSM), Section 303-14B for Fusion and Section 303-14A for MKZ....
SSM 47737 — EQUIPMENT
Some 2017-2019 MKZ vehicles equipped with a 2.0 HEV engine may exhibit a fuel filler door unable to be opened or closed with or without an illuminated malfunction indicator (MIL) and DTC P04B5. This may occur when the fuel door is pressed or obstructed while the fuel door release latch...
SSM 47635 — ELECTRICAL SYSTEM
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on...
18B24 — EQUIPMENT
Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain Certain 2018 Model Year MKZ Hybrid Vehicles Equipped with the Magnetic Appearance Package - Accelerator Pedal and Brake Pedal Cover Replacement
18B24 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain Certain 2018 Model Year MKZ Hybrid Vehicles Equipped with the Magnetic Appearance Package - Accelerator Pedal and Brake Pedal Cover Replacement
SSM 47380 — EQUIPMENT ADAPTIVE/MOBILITY
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive...
SSM 47204 — ENGINE AND ENGINE COOLING
Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on the engine block. To diagnose this concern, with the engine at normal operating temperature,...
SSM 47129 — ELECTRICAL SYSTEM
Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble code (DTC) P0AE5. For 2015-2017 C-MAX Energi refer to the 2014 MY C-MAX Workshop Manual (WSM), Section 414-03A for normal diagnostics. For all vehicles, if WSM...
SSM 47090 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Some 2017-2018 Energi and Hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related DTCs. This condition may be due to the high pressure fuel tank pressure transducer (HPFTPT) functionality. Check the HPFTPT after opening...
SSM 47083 — STEERING: STEERING WHEEL/HANDLE BAR
Some 2017-2018 MKZ vehicle built on or before 10-Oct-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled. Reprogram the DSM using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.03 or higher. Perform a...
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2018 LINCOLN MKZ
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LINCOLN MKZ
- 2013 LINCOLN MKZ — 143 complaints
- 2014 LINCOLN MKZ — 128 complaints
- 2015 LINCOLN MKZ — 96 complaints
- 2016 LINCOLN MKZ — 71 complaints
- 2017 LINCOLN MKZ — 159 complaints
- 2018 LINCOLN MKZ (current)
- 2019 LINCOLN MKZ — 15 complaints
- 2020 LINCOLN MKZ — 2 complaints
Other LINCOLN Models
- LINCOLN TOWN CAR — 4,328 total complaints
- LINCOLN CONTINENTAL — 2,542 total complaints
- LINCOLN NAVIGATOR — 1,711 total complaints
- LINCOLN MKX — 1,702 total complaints
- LINCOLN LS — 1,366 total complaints
- LINCOLN MARK VIII — 984 total complaints
- LINCOLN AVIATOR — 650 total complaints
- LINCOLN MKC — 644 total complaints