2015 LINCOLN MKC Back Over Prevention Rearview System Braking Problems

The rearview camera on my 2015 Lincoln MKC stopped working. The screen is either blank or distorted, which makes it unsafe to back up since I cannot see behind the vehicle. I have not yet gone to the dealer about this issue. I see there is an active recall (25V270000) for this problem, but my VIN shows no coverage.

The back up camera does not work. I don't know the exact date when it began not working, but it's been many months. This may be due to a faulty electrical or computer system. Occasionally, an error message will appear on screen which states the obvious -- that the camera is not working -- and to contact the dealer. I received a recall notice in the mail on May 9, 2025, but the repair parts are still not available (August 22, 2025), which is 15 weeks after I received the recall notice. This is an excessive amount of time to wait. Since so much time has passed, it seems quite possible that the manufacturer does not intend to ever repair this defect as it is an older vehicle. This is worthy of investigation. At the very least, a status update should be given to owners.

When the weather is hot (over 85F), the backup camera and alerts randomly stop working. The screen either goes black or moves up in multiple frames.