NHTSA Complaint #11682329 — 2015 LINCOLN MKC

The back up camera does not work. I don't know the exact date when it began not working, but it's been many months. This may be due to a faulty electrical or computer system. Occasionally, an error message will appear on screen which states the obvious -- that the camera is not working -- and to contact the dealer. I received a recall notice in the mail on May 9, 2025, but the repair parts are still not available (August 22, 2025), which is 15 weeks after I received the recall notice. This is an excessive amount of time to wait. Since so much time has passed, it seems quite possible that the manufacturer does not intend to ever repair this defect as it is an older vehicle. This is worthy of investigation. At the very least, a status update should be given to owners.