NHTSA Complaint #11574220 — 2015 LINCOLN MKC

The contact owns a 2015 Lincoln MKC. The contact stated that an independent mechanic had replaced the battery and the alternator twice due to battery drainage failure; however, the failure persisted. The contact stated that the vehicle required to be jumpstarted regularly. Additionally, the contact stated that the passenger's side running light and side-view mirror light, and the tailgate release button were inoperable. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V378000 (Engine) was performed; however, the failure persisted, and the windshield wiper motors failed after the recall repair. The contact stated that the electric parking brake engaged intermittently while driving. The contact stated that the failure caused him to pull to the side of the road, to shut off and to jump-start the vehicle to continue driving. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.