2023 LEXUS RX350 — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
1
Recall
3
Service Bulletins
0
Investigations
Overview of the 2023 LEXUS RX350
The 2023 LEXUS RX350 has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE. 3 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Air Bags (1 complaint), Structurebody (1 complaint), and Unknown Or Other (1 complaint).
Recalls for the 2023 LEXUS RX350
NHTSA has recorded 8 recalls for the 2023 LEXUS RX350, potentially affecting up to 1,223,416 vehicles.
Recall 23V480000 — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
| 152,927 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag....
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for...
View full details →Recall 23V480000 — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
| 152,927 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag....
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for...
View full details →Recall 23V480000 — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
| 152,927 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag....
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for...
View full details →Recall 23V480000 — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
| 152,927 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag....
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for...
View full details →Recall 23V480000 — STEERING:COLUMN
| 152,927 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag....
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for...
View full details →Recall 23V480000 — STEERING:COLUMN
| 152,927 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag....
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for...
View full details →Recall 23V480000 — STEERING:COLUMN
| 152,927 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag....
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for...
View full details →Recall 23V480000 — STEERING:COLUMN
| 152,927 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag....
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for...
View full details →Owner Complaints for the 2023 LEXUS RX350
4 complaints have been filed with NHTSA for the 2023 LEXUS RX350. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
1) Bluetooth connectivity is repeatedly lost phone calls, listening to music, etc) during causing me to take my eyes off the road to determine problem. Bluetooth device (cell phone) has been checked but continues. Another service inspection is scheduled. 2) Problem has been reproduced & confirmed by dealer. 3) Messages appear on the display/dashboard screen beginning prior to April 11, 2023, when I started taking note Note: This occurs when vehicle is parked or moving
The contact owns a 2023 Lexus RX 350H. The contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. This caused the contact's vehicle to T-bone the corner of their vehicle. The front passenger side fender had been damaged causing the door to no longer open. No air bags deployed. There were no injuries and no medical attention was needed. A police report was filed. The vehicle was able to be driven from the crash. The vehicle had not been taken for diagnosis or repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000.
My newly bought and delivered 2023 Lexus RX350 luxury trim with less than 400 miles has dash panel on the passenger side separating right where the suede trim clips with the soft touch IP panel. You can literally see the separation and sagging of the trim.
The contact owns a 2023 Lexus RX350. The contact stated while driving approximately 60 MPH, the sunroof suddenly fractured without impact. The vehicle was taken to the dealer who diagnosed that the sunroof needed to be replaced but the repair was not covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 3,000.
Safety Rating for the 2023 LEXUS RX350
NHTSA has not yet tested the 2023 LEXUS RX350 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 LEXUS RX350
Toyota Motor Corporation has issued 3 technical service bulletins (TSBs) for the 2023 LEXUS RX350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
23LD03-2 — UNKNOWN OR OTHER
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN 23LD03 DCM REPLACEMENT CERTAIN 2023 Model Year RX350 CERTAIN 2023 Model Year RX350H CERTAIN 2023 Model Year RX500H
L-TT-0323-23 — EQUIPMENT:ELECTRICAL
TT: When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations
LSB001922 — EQUIPMENT
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life....
NHTSA Investigations for the 2023 LEXUS RX350
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS RX350
- 2018 LEXUS RX350 — 30 complaints
- 2019 LEXUS RX350 — 41 complaints
- 2020 LEXUS RX350 — 9 complaints
- 2021 LEXUS RX350 — 2 complaints
- 2022 LEXUS RX350 — 11 complaints
- 2023 LEXUS RX350 (current)
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints
- LEXUS RX330 — 659 total complaints