2021 LEXUS RX350 — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
1
Recall
11
Service Bulletins
0
Investigations
Overview of the 2021 LEXUS RX350
The 2021 LEXUS RX350 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. 11 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problem area is the Structurebody (1 complaint).
Recalls for the 2021 LEXUS RX350
NHTSA has recorded 1 recall for the 2021 LEXUS RX350, potentially affecting up to 1,081 vehicles.
Recall 21V043000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
| 1,081 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Consequence: During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.
Remedy: Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1-800-331-4331. Lexus' number for this recall is 21LA01.
View full details →Owner Complaints for the 2021 LEXUS RX350
2 complaints have been filed with NHTSA for the 2021 LEXUS RX350. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I WAS DRIVING HOME ON US HIGHWAY 82 AND MY DRIVER SIDE DOOR OPENED WHILE I WAS DRIVING. I KNOW THE DOOR WAS COMPLETELY CLOSED BEFORE I BEGAN DRIVING. THERE WERE NO WARNING LIGHTS OR AUDIBLE ALARMS UNTIL THE DOOR AUTOMATICALLY OPENED WHILE I WAS DRIVING.
I WAS DRIVING HOME ON US HIGHWAY 82 AND MY DRIVER SIDE DOOR OPENED WHILE I WAS DRIVING. I KNOW THE DOOR WAS COMPLETELY CLOSED BEFORE I BEGAN DRIVING. THERE WERE NO WARNING LIGHTS OR AUDIBLE ALARMS UNTIL THE DOOR AUTOMATICALLY OPENED WHILE I WAS DRIVING.
Safety Rating for the 2021 LEXUS RX350
NHTSA has not yet tested the 2021 LEXUS RX350 in its New Car Assessment Program.
Technical Service Bulletins for the 2021 LEXUS RX350
Toyota Motor Corporation has issued 11 technical service bulletins (TSBs) for the 2021 LEXUS RX350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
23LD01 RX Tow Co — STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS:SUPPORT DEVICE/STRUT
DP: The involved vehicles equipped with the Tow Prep Package did not have the Tow Converter installed.
23LD01 RX Tow Co — STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
RL: The involved vehicles equipped with the Tow Prep Packages did not have the Tow Converter installed
23LD01_RX 350 TO — STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 23LD01 TOW CONVERTER NOT INSTALLED CERTAIN 2021 MODEL YEAR RX350
L-SB-0033-22 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
TSB: Some 2017 ? 2022 model year RX 350 and RX 450h vehicles may exhibit water leaking from the moon roof when going through a high-pressure rinse cycle car wash. In most cases, a small amount of water is either missing or bouncing off the rain gutter and dripping into...
L-TT-0302-21 — ENGINE
TT: Some 2019-2022 model year RX350/L AWD equipped vehicles may have had the LX 75W-85 GL-5 gear oil used during assembly. ?The difference between the LT and LX type gear oil is only relevant to models equipped with Limited Slip type (Dynamic Torque Vectoring) AWD systems. ?For vehicles with standard...
L-SB-0008-21 Rev — EQUIPMENT
TSB: Some 2018 ? 2021 model year RX 350 vehicles may exhibit a MIL ON condition with one or more of the following companion cylinder misfire Diagnostic Trouble Code (DTC) combinations: ?P030100 and P030400 (Cylinders 1 and 4 Misfires Detected). ?P030200 and P030500 (Cylinders 2 and 5 Misfires Detected). ?P030300...
L-SB-0046-18 Rev — BACK OVER PREVENTION
TSB: Some 2016 ? 2021 model year RX 350 and 2018 ? 2021 model year RX 350L vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.
L-SB-0017-20 Rev — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life....
L-SB-0018-20 Rev — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: 2021 model year Lexus vehicles are equipped with factory-installed XM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.
L-TT-0291-20 — EQUIPMENT
TT: Some RX350/450H customers are not able to find the compass in their vehicle. The Monroney label only mentions the compass is in the rear-view mirror.
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2021 LEXUS RX350
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS RX350
- 2016 LEXUS RX350 — 78 complaints
- 2017 LEXUS RX350 — 69 complaints
- 2018 LEXUS RX350 — 30 complaints
- 2019 LEXUS RX350 — 41 complaints
- 2020 LEXUS RX350 — 9 complaints
- 2021 LEXUS RX350 (current)
- 2022 LEXUS RX350 — 11 complaints
- 2023 LEXUS RX350 — 4 complaints
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints
- LEXUS RX330 — 659 total complaints