NHTSA Complaint #11531003 — 2023 LEXUS RX350

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11531003
Vehicle 2023 LEXUS RX350
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

1) Bluetooth connectivity is repeatedly lost phone calls, listening to music, etc) during causing me to take my eyes off the road to determine problem. Bluetooth device (cell phone) has been checked but continues. Another service inspection is scheduled. 2) Problem has been reproduced & confirmed by dealer. 3) Messages appear on the display/dashboard screen beginning prior to April 11, 2023, when I started taking note Note: This occurs when vehicle is parked or moving

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