2014 LEXUS RX350 — Problems, Recalls & Safety Data
4/5
Safety Rating
22
Owner Complaints
0
Recalls
13
Service Bulletins
0
Investigations
Overview of the 2014 LEXUS RX350
The 2014 LEXUS RX350 has received a total of 22 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 13 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Air Bags (4 complaints), Power Train (3 complaints), and Electrical System (2 complaints).
Recalls for the 2014 LEXUS RX350
There are no recalls on file with NHTSA for the 2014 LEXUS RX350. No Active Recalls
Owner Complaints for the 2014 LEXUS RX350
22 complaints have been filed with NHTSA for the 2014 LEXUS RX350. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 4 | 3 | 0 | 1 | 0 |
| Power Train | 3 | 2 | 0 | 0 | 0 |
| Electrical System | 2 | 1 | 0 | 1 | 0 |
| Service Brakes | 2 | 2 | 0 | 0 | 0 |
| Structurebody | 2 | 1 | 0 | 0 | 0 |
| Suspension | 2 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 1 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structurebodyhatchbackliftgate | 1 | 0 | 0 | 1 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
WHILE DRIVING MY 2014 LEXUS RX350 AT 60MPH ON INTERSTATE I-10, MY SUNROOF SUDDENLY EXPLODED OUTWARDS! NO SIGNS OF ROAD DEBRIS NOR ANY OTHER VEHICLES IN VICINITY AFTER STOPPING, IT WAS CLEAR THAT THE REMAINING GLASS SHOWED THAT THERE WAS NO IMPACT AND THE GLASS SHATTERED OUTWARDS. WHEN INVESTIGATING ONLINE, I NOTICED THAT THIS COULD BE THE RESULT OF A DEFECT KNOWN BY THE AUTO INDUSTRY INCLUDING TOYOTA/LEXUS. I AM THANKFUL THAT THE INTERIOR SHIELD FOR THE SUNROOF WAS CLOSED FOR THE SHATTERED GLASS COULD HAVE ENTERED THE PASSENGER COMPARTMENT WITH POSSIBLE INJURY.
CAR HAD 70,000 MILES AND THE TRANSMISSION WENT OUT. CAR WAS HAVING ISSUES WITH CRANKING, GETTING ERROR CODES FOR TECHNOLOGY, AND CAR SOUNDING LOUDLY AND SKIPPONG ALONG WITH NOT CHANGING OUT PROPERLY. DEALER NEVER FOUND A PROBLEM, BEYOND TECHNOLOGY, UNTIL THE TRANSMISSION WENT OUT. DEALER AGREED TO PAY FOR NEW TRANSMISSION 1 YEAR WARRANTY BUT NOT LABOR. CAR WOULD HESITATE TO START AND COULD HAVE BROKEN DOWN ON HIGHWAY HAD I NOT DENSND AN INSPECTION AGAIN, ONE WEEK AFTER THE DEALER CLAIM MY CAR WAS FIX AND IT WAS ONLY THE BATTERY.
TL* THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD BOOMING SOUND WAS PRESENT. UPON INSPECTION, IT WAS DISCOVERED THAT THE GLASS SUN ROOF HAD SHATTERED. THE CONTACT INDICATED THAT THE SUN ROOF WAS CLOSED DURING THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS CONTACTED AND A SERVICE APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.
CRACK IN WINDSHIELD STARTING ON PASSENGER SIDE JUST ABOVE THE BLACKISH PART AT THE LOWER PART OF THE WINDSHIELD , EXTENDING UP FOR ABOUT 3 INCHES THEN MAKING ABOUT A 95 DEGREE TURN HEADING TOWARD THE DRIVERS SIDE. WHEN FIRST NOTICED, THIS SECTION WAS ONLY ABOUT 3 INCHES LONG ALSO, BUT 2 DAYS LATER, IT EXTENDED ABOUT 2 FEET. NO APPARENT OR REMEMBERING ANY OBJECT STRIKING THE WINDSHIELD. NO CHIP SEEN. JUST NOTICED WHEN GOT IN CAR TO START IT THE MORNING STATED. THE 2 FOOT EXTENSION OCCURED WHILE DRIVING 2 DAYS LATER
Safety Rating for the 2014 LEXUS RX350
The 2014 LEXUS RX350 received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2014 LEXUS RX350
Toyota Motor Corporation has issued 13 technical service bulletins (TSBs) for the 2014 LEXUS RX350. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-SB-0084-16 — EQUIPMENT:ELECTRICAL
TSB: Some 2010 - 2015 model year Lexus vehicles with the RES+ accessory may exhibit a condition of not being able to remote start the vehicle through their smart phone application in some areas. The user will receive a mobile device message "Waiting the answer from VIN", indicating the network...
L-TT-0190-15 — EQUIPMENT
TT: SOME VEHICLES WITH AFTERMARKET HEADLAMPS (NON OEM) ARE BEING REPAIRED/REPLACED UNDER WARRANTY WITH OEM EQUIPMENT.
L-TT-0190-15 — EXTERIOR LIGHTING:HEADLIGHTS
TT: SOME VEHICLES WITH AFTERMARKET HEADLAMPS (NON OEM) ARE BEING REPAIRED/REPLACED UNDER WARRANTY WITH OEM EQUIPMENT.
L-SB-0167-09 Rev — WHEELS
TSB: The only acceptable towing method for vehicles equipped with an Active Torque Control 4WD system is to have all four wheels off the ground. Flat towing or towing where only the front or rear wheels are supported may damage the all-wheel drive system.
L-SB-0017-14 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some TMMC built 2010 ? 2014 model year RX 350 vehicles may exhibit one or more of the following conditions due to liquid fuel in the Evaporative Emissions system (EVAP system): MIL ?ON? with Diagnostic Trouble Code (DTC) P0453 stored. Intermittent rough idle at operating temperature
L-TT-0154-14 — ENGINE
Prior to installing remanufactured U660 and U760 transaxles, it is necessary to remove the lower oil cooler tube union from the original transaxle case and install it into the reman unit. A NEW O-ring and printed installation instructions are supplied in separate bag with the reman unit. An instruction tag...
L-TT-0149-14 — SERVICE BRAKES
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
L-SB-0038-13 — EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
L-SB-0032-13 — EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
L-SB-0031-13 — VISIBILITY:REARVIEW MIRRORS/DEVICES
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Showing 10 of 13 technical service bulletins.
NHTSA Investigations for the 2014 LEXUS RX350
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS RX350
- 2009 LEXUS RX350 — 114 complaints
- 2010 LEXUS RX350 — 123 complaints
- 2011 LEXUS RX350 — 49 complaints
- 2012 LEXUS RX350 — 46 complaints
- 2013 LEXUS RX350 — 39 complaints
- 2014 LEXUS RX350 (current)
- 2015 LEXUS RX350 — 58 complaints
- 2016 LEXUS RX350 — 78 complaints
- 2017 LEXUS RX350 — 69 complaints
- 2018 LEXUS RX350 — 30 complaints
- 2019 LEXUS RX350 — 41 complaints
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints
- LEXUS RX330 — 659 total complaints