2011 LEXUS RX350 — Problems, Recalls & Safety Data

The contact owns a 2011 Lexus RX350. The contact stated while driving 60 MPH, an abnormal clicking sound was coming from the vehicle. The contact stated that the AWD and oil pressure warning lights were illuminated. The contact pulled over and discovered oil leaking from the vehicle. The vehicle was towed to the dealer and the contact was informed that the oil cooler line was leaking. The manufacturer was notified of the failure and referred her to an authorized Lexus dealer for assistance. The contact expressed concerns that the failure could have resulted in loss of vehicle control due to traction, as well as a potential for the vehicle to catch on fire due to the oil leak. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 118,000.

The contact owns a 2011 Lexus RX350. The contact stated while driving 60 MPH, an abnormal clicking sound was coming from the vehicle. The contact stated that the AWD and oil pressure warning lights were illuminated. The contact pulled over and discovered oil leaking from the vehicle. The vehicle was towed to the dealer and the contact was informed that the oil cooler line was leaking. The manufacturer was notified of the failure and referred her to an authorized Lexus dealer for assistance. The contact expressed concerns that the failure could have resulted in loss of vehicle control due to traction, as well as a potential for the vehicle to catch on fire due to the oil leak. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 118,000.

TL* THE CONTACT OWNS A 2011 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, NOTICED SMOKE EMERGING FROM THE ENGINE COMPARTMENT. NO WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE POLICE WAS ALSO PRESENT. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A THIRD PARTY COMPANY EVALUATED IT, THEY DIAGNOSTIC WAS UNKNOWN CAUSE FOR THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

MY 2011 LEXUS RX350 HAS RUBBER OIL COOLER HOSE AND LEXUS USA WILL NOT REPLACE THE PRESSURIZED RUBBER HOSE DESPITE KNOWN INCIDENTS OF CATASTROPHIC FAILURE OF THE PART. ON SOME RX350 MODELS, LEXUS HAS AN EXTENDED WARRANTY AND REPLACEMENT IN CASE THE PART IS LEAKING OIL, BUT I WAS TOLD BY LEXUS THAT MY PARTICULAR VIN IS NOT ELIGIBLE FOR THE EXTENDED WARRANTY. BUT EVEN IF I HAD THE WARRANTY, LEXUS WILL NOT PREEMPTIVELY REPLACE THE PART, DESPITE 1) SAFETY CONCERN OF FAILURE ON HIGHWAY AT HIGH SPEEDS AND FIRE HAZARD RISK, 2) POTENTIAL CATASTROPHIC ENGINE FAILURE AS THE LINE WOULD RUPTURE AND ALL OIL WOULD BE LOST WITHIN SECONDS AND ENGINE WOULD SEIZE AND 3) POTENTIAL ENVIRONMENTAL DAMAGE OF LOSS 6.4 QUARTS OF OIL OVER ROADWAYS. PLEASE CONSIDER ADVISING LEXUS TO DO A SAFETY RECALL ON ALL RUBBER OIL COOLER HOSE PARTS. THANK YOU.

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