NHTSA Complaint #11298660 — 2014 LEXUS RX350 POWER TRAIN

Complaint Details

ODI Number	11298660
Vehicle	2014 LEXUS RX350
Component	POWER TRAIN
Date of Incident	November 19, 2019
Date Filed	January 12, 2020
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

CAR HAD 70,000 MILES AND THE TRANSMISSION WENT OUT. CAR WAS HAVING ISSUES WITH CRANKING, GETTING ERROR CODES FOR TECHNOLOGY, AND CAR SOUNDING LOUDLY AND SKIPPONG ALONG WITH NOT CHANGING OUT PROPERLY. DEALER NEVER FOUND A PROBLEM, BEYOND TECHNOLOGY, UNTIL THE TRANSMISSION WENT OUT. DEALER AGREED TO PAY FOR NEW TRANSMISSION 1 YEAR WARRANTY BUT NOT LABOR. CAR WOULD HESITATE TO START AND COULD HAVE BROKEN DOWN ON HIGHWAY HAD I NOT DENSND AN INSPECTION AGAIN, ONE WEEK AFTER THE DEALER CLAIM MY CAR WAS FIX AND IT WAS ONLY THE BATTERY.

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