NHTSA Complaint #10881261 — 2014 LEXUS RX350

VEHICLE TAKEN IN FOR EMISSIONS TEST/RENEWAL IN MARCH 2016. AFTER WORK COMPLETED, MADE SEVERAL STOPS AND "DRIVERS" SEAT SETTING (#1) WOULD NOT RETURN TO ORIGINAL EXIT SETTING THAT I HAD PROGRAMMED. THE STEERING WHEEL ALWAYS MOVES INTO THE DRIVING POSITION, BUT THE SEAT WOULD NOT. ADVISED SERVICE DEPT SAME DAY BUT AFTER BUSINESS HOURS THAT I WOULD BRING IT IN TO CORRECT WHATEVER WAS DONE SO THAT IT WOULD WORK PROPERLY. RETURNED NEXT DAY, SERVICE TICKET NOT WRITTEN, AND DEMONSTRATED PROBLEM WITH SERVICE ADVISOR, WHO ALSO SAT IN THE VEHICLE AND SAW THE SAME RESULTS. TO DATE PROBLEM NOT FIXED, AND SEAT WORKS SOMETIMES & SOMETIMES IT DOES NOT. ON SECOND VISIT, MECHANIC SUPPOSEDLY FIXED & I GOT INTO MY CAR AND IT STILL DID NOT WORK. DRIVING POSITION IS SUPPOSE TO WORK WHEN SEAT BELT IS ENGAGED OR VEHICLE SWITCH IS PRESSED.