2018 LEXUS IS 300 — Problems, Recalls & Safety Data
N/A
Safety Rating
9
Owner Complaints
1
Recall
13
Service Bulletins
0
Investigations
Overview of the 2018 LEXUS IS 300
The 2018 LEXUS IS 300 has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 13 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Fuelpropulsion System (2 complaints), Structurebody (2 complaints), and Engine (1 complaint).
Recalls for the 2018 LEXUS IS 300
NHTSA has recorded 3 recalls for the 2018 LEXUS IS 300, potentially affecting up to 5,492,256 vehicles.
Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,830,752 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...
View full details →Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,830,752 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...
View full details →Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 1,830,752 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...
View full details →Owner Complaints for the 2018 LEXUS IS 300
9 complaints have been filed with NHTSA for the 2018 LEXUS IS 300. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 1 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinefuel Injection Systeminjectors | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 1 | 0 | 1 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2018 Lexus IS300. The contact stated that while driving at an undisclosed speed, the vehicle felt sluggish. The contact then heard an abnormal cranking noise underneath the hood of the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. No warning lights were illuminated. The contact stated that she recorded the noise then took the vehicle back to the dealer; however, the dealer informed her that the fuel injectors might need to be replaced. The vehicle was repaired; however, while the accelerator pedal was depressed, the vehicle failed to accelerate as needed. The contact stated that additional pressure on the accelerator pedal was needed for the vehicle to perform as designed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was notified of a possible buy back. The failure mileage was approximately 15,000
I was driving down the highway at 70 mph and it was windy at the same time. Out of no where my sunroof window exploded shattering the glass. Luckily I usually keep the cover close. It sounded a gun shot that went off. There was nothing around me that would come down and break the window of the sunroof. It just happened out of no where.
I was driving down the highway at 70 mph and it was windy at the same time. Out of no where my sunroof window exploded shattering the glass. Luckily I usually keep the cover close. It sounded a gun shot that went off. There was nothing around me that would come down and break the window of the sunroof. It just happened out of no where.
2018 LEXUS IS 300. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WHILE TRYING TO MAKE A U-TURN. *LD *JS
TL* THE CONTACT OWNS A 2018 LEXUS IS 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT REACHED OUT TO LEXUS OF NORTH MIAMI LOCATED AT (14100 BISCAYNE BLVD, NORTH MIAMI, FL 33181) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Safety Rating for the 2018 LEXUS IS 300
NHTSA has not yet tested the 2018 LEXUS IS 300 in its New Car Assessment Program.
Technical Service Bulletins for the 2018 LEXUS IS 300
Toyota Motor Corporation has issued 13 technical service bulletins (TSBs) for the 2018 LEXUS IS 300. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-SB-0008-19_Rev — SERVICE BRAKES, AIR:DISC:PADS
TSB: Some 2014 ? 2020 model year IS350, 2016 ? 2017 model year IS200t, and 2018 ? 2020 model year IS300 may exhibit a squeal/squeak noise from the front brake pads. This is only applicable on 2WD F Sport vehicles. This condition may be present at city, highway, and/or parking...
JLH_Dealer Daily — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Dealer Daily Message: **UPDATED Dealer Letter Available on TIS** Certain 2018 Model Year LS 500 and LS 500h Certain 2018 Model Year NX 300 and NX 300h Certain 2018 Model Year RX 350L and RX 450hL Certain 2017 ? 2018 Model Year RX 350 and RX 450h Intelligent Clearance Sonar...
JLH_Clearance Wa — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Technical Instructions:
JLH-Dealer Packa — ELECTRICAL SYSTEM
Dealer Package: The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, ICS system will...
L-TT-0244-18 — VISIBILITY:GLASS, SIDE/REAR
TT: Some customers/dealers may experience a condition where the front door window glass can easily be scratched when an abrasive product is used to clean the windows.
L-TT-0233-17 — EQUIPMENT:ELECTRICAL
TT: After the DCM (Data Communication Module) has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle.
L-SB-0150-17 — EQUIPMENT ADAPTIVE/MOBILITY
TSB: The front license plate mounting bracket and two self-tapping screws for the 2018 model year NX 300 and NX 300h vehicles are stored in the rear cargo area of the vehicle. Install the license plate and mounting bracket during Pre-Delivery Service (PDS).
L-SB-0146-17 — ELECTRICAL SYSTEM
TSB: To minimize battery discharge during transportation and storage, the D/C Cut Fuse (20A) has been removed at the assembly plant, and temporarily stored in the blank space of the Relay Block in the engine compartment. Reinstall the D/C Cut Fuse (20A) into its original location and clear all related...
L-SB-0146-17 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: To minimize battery discharge during transportation and storage, the D/C Cut Fuse (20A) has been removed at the assembly plant, and temporarily stored in the blank space of the Relay Block in the engine compartment. Reinstall the D/C Cut Fuse (20A) into its original location and clear all related...
L-SB-0132-17 — EQUIPMENT
TSB: The front license plate mounting bracket and 2 self-tapping screws for the 2018 model year ES 300h and ES 350 are stored in the luggage compartment. Install the license plate and mounting bracket during Pre-Delivery Service (PDS).
Showing 10 of 13 technical service bulletins.
NHTSA Investigations for the 2018 LEXUS IS 300
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS IS 300
- 2014 LEXUS IS 300 — 0 complaints
- 2016 LEXUS IS 300 — 3 complaints
- 2017 LEXUS IS 300 — 2 complaints
- 2018 LEXUS IS 300 (current)
- 2019 LEXUS IS 300 — 13 complaints
- 2020 LEXUS IS 300 — 4 complaints
- 2021 LEXUS IS 300 — 2 complaints
- 2022 LEXUS IS 300 — 2 complaints
- 2023 LEXUS IS 300 — 0 complaints
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints