NHTSA Complaint #11492601 — 2018 LEXUS IS 300

The contact owns a 2018 Lexus IS300. The contact stated that while driving at an undisclosed speed, the vehicle felt sluggish. The contact then heard an abnormal cranking noise underneath the hood of the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. No warning lights were illuminated. The contact stated that she recorded the noise then took the vehicle back to the dealer; however, the dealer informed her that the fuel injectors might need to be replaced. The vehicle was repaired; however, while the accelerator pedal was depressed, the vehicle failed to accelerate as needed. The contact stated that additional pressure on the accelerator pedal was needed for the vehicle to perform as designed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was notified of a possible buy back. The failure mileage was approximately 15,000