2020 LEXUS IS 300 — Problems, Recalls & Safety Data
5/5
Safety Rating
4
Owner Complaints
0
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2020 LEXUS IS 300
The 2020 LEXUS IS 300 has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 5 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Air Bags (1 complaint), Power Train (1 complaint), and Suspension (1 complaint).
Recalls for the 2020 LEXUS IS 300
There are no recalls on file with NHTSA for the 2020 LEXUS IS 300. No Active Recalls
Owner Complaints for the 2020 LEXUS IS 300
4 complaints have been filed with NHTSA for the 2020 LEXUS IS 300. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The tires keep coming out of alignment which causes vehicle vibration, a pull to the left and premature wearing of the tires that then have to be replaced every 10-20K miles. Lexus is aware the IS series cars wear tires this way but state its bc this is a high performance vehicle. The vehicle vibration and driveline issues can get bad enough that it could pull a vehicle into a different lane potentially causing an accident. Had it into the Lexus dealership 6+ times for this and after replacement of tires (on 2nd visit) to the recommended tires for my vehicle, it still keeps happening. Then I take it in again and again, technician still can't find an issue and then they just rebalance and align the tires again. Then it's out of alignment again within a week to week and a half. Found out not long ago that the original owner also reported this EXACT same issue at 5K miles. Manufacturer has not inspected it to my knowledge but TONS of people in the clublexus.com forum mention this same issue continuously.
The tires keep coming out of alignment which causes vehicle vibration, a pull to the left and premature wearing of the tires that then have to be replaced every 10-20K miles. Lexus is aware the IS series cars wear tires this way but state its bc this is a high performance vehicle. The vehicle vibration and driveline issues can get bad enough that it could pull a vehicle into a different lane potentially causing an accident. Had it into the Lexus dealership 6+ times for this and after replacement of tires (on 2nd visit) to the recommended tires for my vehicle, it still keeps happening. Then I take it in again and again, technician still can't find an issue and then they just rebalance and align the tires again. Then it's out of alignment again within a week to week and a half. Found out not long ago that the original owner also reported this EXACT same issue at 5K miles. Manufacturer has not inspected it to my knowledge but TONS of people in the clublexus.com forum mention this same issue continuously.
The tires keep coming out of alignment which causes vehicle vibration, a pull to the left and premature wearing of the tires that then have to be replaced every 10-20K miles. Lexus is aware the IS series cars wear tires this way but state its bc this is a high performance vehicle. The vehicle vibration and driveline issues can get bad enough that it could pull a vehicle into a different lane potentially causing an accident. Had it into the Lexus dealership 6+ times for this and after replacement of tires (on 2nd visit) to the recommended tires for my vehicle, it still keeps happening. Then I take it in again and again, technician still can't find an issue and then they just rebalance and align the tires again. Then it's out of alignment again within a week to week and a half. Found out not long ago that the original owner also reported this EXACT same issue at 5K miles. Manufacturer has not inspected it to my knowledge but TONS of people in the clublexus.com forum mention this same issue continuously.
Airbags failed to deploy after the car went thru a brick wall at 35 miles per hour. Front impact crash. Car fax report reflects no prior accident. Vehicle was still under warranty & had the “auto nation 162 point check” June 2020 by Tampa Florida by Lexis of Tampa. NOT a single air bag deployed.
Safety Rating for the 2020 LEXUS IS 300
The 2020 LEXUS IS 300 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 LEXUS IS 300
Toyota Motor Corporation has issued 5 technical service bulletins (TSBs) for the 2020 LEXUS IS 300. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-TT-0280-20 — SUSPENSION
TT: Creaking noise during turns (or turning steering wheel) coming from front strut area. 1) Vehicles under 5,000 miles 2) Refer to the attached video as an example of the noise
L-TT-0275-19_Rev — ELECTRICAL SYSTEM
TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS due to DCM activation issues. This condition is characterized by no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console....
L-SB-0024-19_Rev — ELECTRICAL SYSTEM
TSB: REVISION NOTICE November 14, 2019 Rev1: ? The Deletion of Vehicle Alert History section has been added after D/C Cut Fuse Installation. Any previous printed versions of this bulletin should be discarded. This bulletin contains the vehicle specific pre-delivery services for 2020 model year ES300h and ES350 vehicles. Additionally,...
L-SB-0024-19_Rev — EQUIPMENT ADAPTIVE/MOBILITY
TSB: REVISION NOTICE November 14, 2019 Rev1: ? The Deletion of Vehicle Alert History section has been added after D/C Cut Fuse Installation. Any previous printed versions of this bulletin should be discarded. This bulletin contains the vehicle specific pre-delivery services for 2020 model year ES300h and ES350 vehicles. Additionally,...
L-SB-0038-19_Rev — EQUIPMENT
TSB: REVISION NOTICE November 14, 2019 Rev1: ? The Deletion of Vehicle Alert History section has been added after D/C Cut Fuse Installation. Any previous printed versions of this bulletin should be discarded. This bulletin contains the vehicle specific pre-delivery services for 2020 model year IS300 and IS350 vehicles. Additionally,...
NHTSA Investigations for the 2020 LEXUS IS 300
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS IS 300
- 2016 LEXUS IS 300 — 3 complaints
- 2017 LEXUS IS 300 — 2 complaints
- 2018 LEXUS IS 300 — 9 complaints
- 2019 LEXUS IS 300 — 13 complaints
- 2020 LEXUS IS 300 (current)
- 2021 LEXUS IS 300 — 2 complaints
- 2022 LEXUS IS 300 — 2 complaints
- 2023 LEXUS IS 300 — 0 complaints
- 2024 LEXUS IS 300 — 0 complaints
- 2025 LEXUS IS 300 — 0 complaints
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints