2002 LEXUS IS 300 — Problems, Recalls & Safety Data
N/A
Safety Rating
37
Owner Complaints
0
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2002 LEXUS IS 300
The 2002 LEXUS IS 300 has received a total of 37 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 6 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Vehicle Speed Control (5 complaints), Unknown Or Other (4 complaints), and Power Trainclutch Assembly (3 complaints).
Recalls for the 2002 LEXUS IS 300
There are no recalls on file with NHTSA for the 2002 LEXUS IS 300. No Active Recalls
Owner Complaints for the 2002 LEXUS IS 300
37 complaints have been filed with NHTSA for the 2002 LEXUS IS 300. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Vehicle Speed Control | 5 | 2 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 1 | 0 | 0 | 0 |
| Power Trainclutch Assembly | 3 | 0 | 0 | 0 | 0 |
| Tires | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Structure | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 1 | 0 | 1 | 0 |
| Power Trainclutch Assemblypedalhand Levermotorcycle | 1 | 0 | 0 | 0 | 0 |
| Power Trainmanual Transmission | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip | 1 | 1 | 0 | 0 | 0 |
| Service Brakes Hydraulicfoundation Componentsdisccaliper | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicfoundation Componentsdiscrotor | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 1 | 0 | 1 | 0 |
| Structurebody | 1 | 1 | 0 | 1 | 0 |
| Structurebodybumpers | 1 | 0 | 0 | 0 | 0 |
| Suspensionfront | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 1 | 0 | 1 | 0 |
Most Recent Complaints
MELTING DASHBOARD AND AROUND THE GEAR SHIFT AND LEXUS WILL NOT DO ANYTHING ABOUT IT. POOR CUSTOMER SERVICE FOR A SO CALLED "LUXURY" BRAND. I HAD SOME PAPER ACTUALLY STICK TO THE PLASTIC AROUND THE GEAR SHIFT AND WHEN I WENT TO PICK IT UP I HAD TO PEEL IT OFF THEN I TRIED CLEAN IT OFF WITH JUST WATER AND A RAG AND IT LEFT MARKS. I WANT SOMETHING DONE BY LEXUS. A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM SO WHY ISN'T LEXUS DOING ANYTHING ABOUT IT? I WANT SOMETHING DONE! MY DASH AND PLASTIC AROUND THE GEAR SHIFT NEED TO BE REPLACED AND IT HAS NOTHING TO DO WITH NORMAL WEAR AND TEAR. I JUST FOUND THIS SITE THAT'S WHY I'M JUST NOW REPORTING IT BUT THIS HAS BEEN A PROBLEM SINCE ABOUT 2014. LEXUS SHOULD OWN UP TO THEIR MISTAKES AND FIX THEM. I WILL KEEP CALLING AND KEEP GOING TO THE DEALERSHIP UNTIL SOMETHING IS DONE!
BRAKE,TRAC OFF,VSC,ABS LIGHT ARE ON
BRAKE,TRAC OFF,VSC,ABS LIGHT ARE ON
DASHBOARD IS MELTING ON MY 2002 IS300. THIS IS A SAFETY HAZARD CAUSING GLARE ON WINDSHIELD. ALSO THE STICKY BLACK DASH GETS ON OUR SKIN AND LIKELY HAS HARMFUL CHEMICALS THAT IS BEING ABSORBED IN OUR BODIES. LEXUS REFUSES TO REPAIR THIS KNOWN DEFECT AND MY VEHICLE HAS NOT BEEN INCLUDED IN THE RECALL. I ALWAYS THOUGHT LEXUS WAS THE TOP BRAND FOR RELIABILITY AND QUALITY. MY VIEWPOINT OF LEXUS BRAND HAS CHANGED AFTER THIS AND I CAN NO LONGER CONSIDER BUYING LEXUS IN FUTURE. VERY DISAPPOINTED IN THEIR POOR QUALITY CONTROL AND REFUSAL TO STAND BY THEIR BRAND.
LIKE MOST LEXUS IS300 OWNERS, MY CAR EXHIBITS THE "MELTING" DASHBOARD ISSUE. MY MAIN CONCERN IS THE MELTING MATERIAL COULD BE RELEASING CHEMICALS THAT IS ORDERLESS/TOXIC. LEXUS IS REFUSING THE REPAIR THE ISSUE OUT OF THEIR OWN POCKETS.
Safety Rating for the 2002 LEXUS IS 300
NHTSA has not yet tested the 2002 LEXUS IS 300 in its New Car Assessment Program.
Technical Service Bulletins for the 2002 LEXUS IS 300
Toyota Motor Corporation has issued 6 technical service bulletins (TSBs) for the 2002 LEXUS IS 300. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-SB-0113-12_Rev — ELECTRICAL SYSTEM
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic...
4439B — ELECTRICAL SYSTEM
COMBINATION METER REPAIR MANUAL CORRECTION FOR THE 2002 LEXUS IS300. 00245-RM869-U2. *TT
4444B — ELECTRICAL SYSTEM
BODY ELECTRICAL - TROUBLESHOOTING REPAIR MANUAL CORRECTION FOR THE 2002 LEXUS IS300. 00245-RM869-U2. *TT
TC00303 — POWER TRAIN:MANUAL TRANSMISSION
CLUTCH CHIRPING NOISE IN NEUTRAL WITH CLUTCH PEDAL RELEASED. *TT
2LA — VEHICLE SPEED CONTROL
LEXUS HAS INITIATED A LIMITED SERVICE CAMPAIGN (LSC) TO REPLACE THE CRUISE CONTROL SWITCH. *TT
EL00701 — ELECTRICAL SYSTEM
CUSTOMERS WITH THE SPORT CROSS MAY COMPLAIN OF THE REMOTE NAVIGATION SWITCH BEING INOPERATIVE. *SLC
NHTSA Investigations for the 2002 LEXUS IS 300
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS IS 300
- 1999 LEXUS IS 300 — 0 complaints
- 2001 LEXUS IS 300 — 29 complaints
- 2002 LEXUS IS 300 (current)
- 2003 LEXUS IS 300 — 25 complaints
- 2004 LEXUS IS 300 — 23 complaints
- 2005 LEXUS IS 300 — 6 complaints
- 2006 LEXUS IS 300 — 1 complaint
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints