NHTSA Complaint #10861558 — 2002 LEXUS IS 300 UNKNOWN OR OTHER

Complaint Details

ODI Number	10861558
Vehicle	2002 LEXUS IS 300
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2010
Date Filed	April 26, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DASHBOARD IS MELTING ON MY 2002 IS300. THIS IS A SAFETY HAZARD CAUSING GLARE ON WINDSHIELD. ALSO THE STICKY BLACK DASH GETS ON OUR SKIN AND LIKELY HAS HARMFUL CHEMICALS THAT IS BEING ABSORBED IN OUR BODIES. LEXUS REFUSES TO REPAIR THIS KNOWN DEFECT AND MY VEHICLE HAS NOT BEEN INCLUDED IN THE RECALL. I ALWAYS THOUGHT LEXUS WAS THE TOP BRAND FOR RELIABILITY AND QUALITY. MY VIEWPOINT OF LEXUS BRAND HAS CHANGED AFTER THIS AND I CAN NO LONGER CONSIDER BUYING LEXUS IN FUTURE. VERY DISAPPOINTED IN THEIR POOR QUALITY CONTROL AND REFUSAL TO STAND BY THEIR BRAND.

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