2007 LEXUS ES Visibility Problems

The contact owns a 2007 Lexus ES350. The contact stated while driving approximately 55 MPH the dashboard was sticky with a glare and shiny. The contact stated the material caused visibility issues. There were no warning lights illuminated. The vehicle was repaired before for TSB: L-SB-0011-15 however the failure reoccurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, was not of assistance. The approximate failure mileage was 145,000.

WHILE WE DRIVING DOWN THE TURNPIKE HEADING INTO PHILADELPHIA, MY WIFE TRIED TO ROLL DOWN HER WINDOWS AND THEN BACK UP. AS SHE DID, THE GLASS CAME OFF ITS TRACK AND ALMOST POPPED OUT OF THE DOOR. WE WERE GOING ABOUT 70 MPH. AT THIS SPEED, THAT WINDOW MAY HAVE COME OFF AND FLOWN OFF OUR CAR, HITTING ANOTHER CAR. THIS WOULD HAVE BEEN POTENTIALLY FATAL. THE ONLY REASON IT DID NOT FLY OFF, WAS MY WIFE GRABBED ON TO IT WHILE I PULLED OVER IMMEDIATELY. *TR

WHILE PARKED, I LET THE FRONT PASSENGER WINDOW DOWN. WHEN LETTING THE WINDOW UP I HEARD A LOUD POP AND THE WINDOW TIPPED DOWN IN THE FRONT LEAVING A LARGE GAP. I WAS ABLE TO GET IT BACK IN PLACE MANUALLY. TOOK IT TO THE LEXUS DEALERSHIP FOR SERVICE. WAS TOLD ONE OF THE PLASTIC CLIPS ON THE GLASS HAD BROKEN AND THE WINDOW WOULD HAVE TO BE REPLACED. THE WARRANTY HAD EXPIRED SO THE TOTAL COST INCLUDING THE WINDOW TINT WAS $646.67. I WAS TOLD THIS IS A RECURRING PROBLEM. I READ IF TAKEN TO A GLASS REPAIR SHOP, THERE IS A PERMANENT FIX. *TR

WIFE WAS OPERATING THE DRIVER WINDOW IN OUR LEXUS ES 350. THE DRIVER WINDOW CRASHED DOWN INTO THE DRIVER DOOR PANEL MOMENTARILY STARTLING HER. SHE SWERVED INTO ONCOMING TRAFFIC. I HAD A TECHNICIAN PULL OFF THE DOOR PANEL AND THE PLASTIC MOUNTING TABS ON THE WINDOW REGULATOR AND THE PLASTIC MOUNTING TABS ON THE WINDOW HAD DISINTEGRATED. ACCORDING TO THE LEXUS OWNERS WEB SITE THIS IS A COMMON PROBLEM ON ALL 2007-2008 LEXUS ES 350 MODELS. LEXUS WILL NOT COVER THIS PROBLEM UNLESS STILL UNDER THE 4 YEAR WARRANTY. SEE RECALL 08V16200 FOR SIMILAR PROBLEMS. *TR