NHTSA Complaint #10496796 — 2007 LEXUS ES

WHILE PARKED, I LET THE FRONT PASSENGER WINDOW DOWN. WHEN LETTING THE WINDOW UP I HEARD A LOUD POP AND THE WINDOW TIPPED DOWN IN THE FRONT LEAVING A LARGE GAP. I WAS ABLE TO GET IT BACK IN PLACE MANUALLY. TOOK IT TO THE LEXUS DEALERSHIP FOR SERVICE. WAS TOLD ONE OF THE PLASTIC CLIPS ON THE GLASS HAD BROKEN AND THE WINDOW WOULD HAVE TO BE REPLACED. THE WARRANTY HAD EXPIRED SO THE TOTAL COST INCLUDING THE WINDOW TINT WAS $646.67. I WAS TOLD THIS IS A RECURRING PROBLEM. I READ IF TAKEN TO A GLASS REPAIR SHOP, THERE IS A PERMANENT FIX. *TR