2020 LEXUS ES HYBRID — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
2
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2020 LEXUS ES HYBRID
The 2020 LEXUS ES HYBRID has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, ENGINE AND ENGINE COOLING. 5 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problem area is the Air Bags (1 complaint).
Recalls for the 2020 LEXUS ES HYBRID
NHTSA has recorded 3 recalls for the 2020 LEXUS ES HYBRID, potentially affecting up to 2,043,993 vehicles.
Recall 23V865000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 999,901 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be...
View full details →Recall 23V865000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 999,901 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be...
View full details →Recall 20V064000 — ENGINE AND ENGINE COOLING
| 44,191 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Consequence: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's...
View full details →Owner Complaints for the 2020 LEXUS ES HYBRID
1 complaint has been filed with NHTSA for the 2020 LEXUS ES HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Lexus ES300 Hybrid. The contact stated that upon investigation, the contact became aware that the VIN was associated with NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact had not received notification of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Safety Rating for the 2020 LEXUS ES HYBRID
NHTSA has not yet tested the 2020 LEXUS ES HYBRID in its New Car Assessment Program.
Technical Service Bulletins for the 2020 LEXUS ES HYBRID
Toyota Motor Corporation has issued 5 technical service bulletins (TSBs) for the 2020 LEXUS ES HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
LSB000723 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a destination. ?Voice command does not recognize Starbucks. ??Unable...
L-SB-0008-22 — SERVICE BRAKES
TSB: Some 2021 ? 2022 model year ES 250, and 2019 ? 2022 model year ES 300h and ES 350 vehicles may exhibit a brake squeal/squeak noise from the front brake components. For customers who find these characteristics objectionable, an updated fitting kit is now available as a service part....
L-TT-0279-20 — ELECTRICAL SYSTEM
TT: Some guests may experience the Lexus Enform Remote becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacement of parts, please refer to the procedure below.
L-SB-0024-19 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: This bulletin contains the vehicle specific pre-delivery services for 2020 model year ES300h and ES350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
L-SB-0055-18-Rev — EQUIPMENT:ELECTRICAL
TSB: REVISION NOTICE March 29, 2019 Rev1: * Applicability has been updated to include 2020 model year RC F vehicles. * The Software Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2020 model year Lexus vehicles are equipped with an eOwner?s Manual...
NHTSA Investigations for the 2020 LEXUS ES HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS ES HYBRID
- 2015 LEXUS ES HYBRID — 10 complaints
- 2016 LEXUS ES HYBRID — 12 complaints
- 2017 LEXUS ES HYBRID — 1 complaint
- 2018 LEXUS ES HYBRID — 5 complaints
- 2019 LEXUS ES HYBRID — 1 complaint
- 2020 LEXUS ES HYBRID (current)
- 2021 LEXUS ES HYBRID — 4 complaints
- 2022 LEXUS ES HYBRID — 6 complaints
- 2023 LEXUS ES HYBRID — 0 complaints
- 2024 LEXUS ES HYBRID — 0 complaints
- 2025 LEXUS ES HYBRID — 0 complaints
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints