2015 LEXUS ES HYBRID — Problems, Recalls & Safety Data

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N/A

Safety Rating

10

Owner Complaints

2 Crashes

1

Recall

ACTIVE RECALL

20

Service Bulletins

0

Investigations

Overview of the 2015 LEXUS ES HYBRID

The 2015 LEXUS ES HYBRID has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING. 20 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Power Train (3 complaints), Fuelpropulsion System (2 complaints), and Equipment (1 complaint).

Recalls for the 2015 LEXUS ES HYBRID

NHTSA has recorded 1 recall for the 2015 LEXUS ES HYBRID, potentially affecting up to 30,812 vehicles.

Recall 15V728000 — FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING

| 30,812 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly...

Consequence: A vehicle that unexpectedly brakes increases the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

View full details →

Owner Complaints for the 2015 LEXUS ES HYBRID

10 complaints have been filed with NHTSA for the 2015 LEXUS ES HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11489410 | SERVICE BRAKES | | N/A miles
I had new brakes put on my car and a few months later, while I was driving, the brakes completely stopped working. There was no warning and I ended up going through a red light because I couldn't stop. I was lucky to be in a residential area where I could pull over to the side and be towed to the brake shop. They checked it out, and said there was a code that showed a Lexus issue. We took it to the Lexus service at Woodland Hills Lexus. They drove it and nothing happened, but finally with a lot of nagging on my part, they did a diagnostic (charging me $486.74 for this) and found a problem. Based on what my service person told me, there was a letter sent out to Lexus dealerships saying this was a problem, but they weren't doing a recall. How can they be allowed to ignore a brake problem ? I would like to buy another Lexus (I have already had 3), but I am concerned they are not forthcoming about safety issues. I have emailed their headquarters regarding this, but have not heard back.
#11217545 | FUEL/PROPULSION SYSTEM | | 55,000 miles Crash
ON 6/3/2019 AT 12 NOON, IT HAS SUDDEN RUNAWAY ACCELERATION. WE HAD STOPPED ON THE CURB OUTSIDE OUR HOME AND THEN STARTED DRIVING SLOWLY IN EV MODE TURNING INTO OUR DRIVEWAY, AND ALL OF A SUDDEN, IT ACCELERATED HARD BY ITSELF, HIT ANOTHER CAR IN THE DRIVEWAY, AND THEN HIT THE CORNER OF THE HOUSE AFTER GOING OVER SOME SHRUBBERY. THERE WAS NO TIME TO HIT THE BRAKES; IT ALL HAPPENED SUDDENLY. THIS IS CLEARLY UNINTENDED RUNAWAY ACCELERATION, AND THIS MAKE/MODEL/YEAR NEEDS TO BE RECALLED BEFORE ANYONE GETS INJURED OR DIES. THIS IS SERIOUS
#11217545 | POWER TRAIN | | 55,000 miles Crash
ON 6/3/2019 AT 12 NOON, IT HAS SUDDEN RUNAWAY ACCELERATION. WE HAD STOPPED ON THE CURB OUTSIDE OUR HOME AND THEN STARTED DRIVING SLOWLY IN EV MODE TURNING INTO OUR DRIVEWAY, AND ALL OF A SUDDEN, IT ACCELERATED HARD BY ITSELF, HIT ANOTHER CAR IN THE DRIVEWAY, AND THEN HIT THE CORNER OF THE HOUSE AFTER GOING OVER SOME SHRUBBERY. THERE WAS NO TIME TO HIT THE BRAKES; IT ALL HAPPENED SUDDENLY. THIS IS CLEARLY UNINTENDED RUNAWAY ACCELERATION, AND THIS MAKE/MODEL/YEAR NEEDS TO BE RECALLED BEFORE ANYONE GETS INJURED OR DIES. THIS IS SERIOUS
#11174417 | UNKNOWN OR OTHER | | 39,916 miles
CAR SHAKES
#10861199 | POWER TRAIN | | 8,000 miles
THIS IS THE THIRD INCIDENT OF UNEXPECTED ACCELERATION AND HAPPENED ON 4/22/2016 AT ABOUT 1PM. I WAS IN EV MODE, DRIVING TO PARK WHEN ALL OF A SUDDEN THE CAR SHIFTED TO "GAS" AND ACCELERATED RAPIDLY. I WAS ABLE TO STOMP ON THE BREAKS AND STOPPED TO CAR ABOUT A FOOT BEFORE HITTING A CAR IN FRONT. AFTER MY DR APPOINTMENT AT 2PM, I BROUGHT THE CAR INTO THE LEXUS DEALER IN MAPLEWOOD, MN AND EXCHANGED IT FOR ANOTHER CAR. THIS 300H IS TOTALLY UNSAFE AND SHOULD NOT BE ON THE ROAD. THIRD INCIDENT IN THREE MONTHS.

View all Power Train complaints →

Safety Rating for the 2015 LEXUS ES HYBRID

NHTSA has not yet tested the 2015 LEXUS ES HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2015 LEXUS ES HYBRID

Toyota Motor Corporation has issued 20 technical service bulletins (TSBs) for the 2015 LEXUS ES HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

L-SB-0043-23 Rev1 — ELECTRICAL SYSTEM

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

ZLM_Region Lette — SERVICE BRAKES

Region Letter: Lexus has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2013 - 2015 model year ES 300h vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Lexus?...

ZLM_Dealer Packa — SERVICE BRAKES

Dealer Package: Lexus has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2013 ? 2015 model year ES 300h vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Lexus?...

L-SB-0036-19 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

TSB: Some 2013 ? 2015 model year ES300h vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, or C1253 will be stored in the vehicle?s...

L-TT-0127-13 REV — EQUIPMENT

TT: NAVIGATION MICROSD CARD READS AN ERROR WHEN MISSING OR SWAPPED FROM ANOTHER VEHICLE.

L-SB-0017-15 — ELECTRICAL SYSTEM:SOFTWARE

LSB: Some 2015 model year ES 300h and ES 350 vehicles equipped with the Lexus Display Audio (non-Navigation) system may exhibit one or more of the following conditions: * Lexus Display Audio system becomes frozen/unresponsive/slow response * Simple Traffic Map is displayed as a solid yellow screen * Voice Recognition...

L-SB-0017-15 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

LSB: Some 2015 model year ES 300h and ES 350 vehicles equipped with the Lexus Display Audio (non-Navigation) system may exhibit one or more of the following conditions: * Lexus Display Audio system becomes frozen/unresponsive/slow response * Simple Traffic Map is displayed as a solid yellow screen * Voice Recognition...

L-SB-0011-14 Rev — ELECTRICAL SYSTEM

TSB: Hybrid vehicles are equipped with 2 types of batteries: ? Hybrid Vehicle (HV) battery ? 12-volt auxiliary battery If the vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during...

L-SB-0063-14 — EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0064-14 — ENGINE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Showing 10 of 20 technical service bulletins.

NHTSA Investigations for the 2015 LEXUS ES HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the LEXUS ES HYBRID

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Other LEXUS Models

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