2026 KIA EV9 — Problems, Recalls & Safety Data
5/5
Safety Rating
7
Owner Complaints
1
Recall
14
Service Bulletins
0
Investigations
Overview of the 2026 KIA EV9
The 2026 KIA EV9 has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 8 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 14 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Electrical System (5 complaints), Unknown Or Other (1 complaint), and Visibilitysunmoon Roof Assembly (1 complaint).
Recalls for the 2026 KIA EV9
NHTSA has recorded 8 recalls for the 2026 KIA EV9, potentially affecting up to 341,416 vehicles.
Recall 26V046000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 42,677 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)...
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this...
View full details →Recall 26V046000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 42,677 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)...
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this...
View full details →Recall 26V046000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 42,677 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)...
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this...
View full details →Recall 26V046000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 42,677 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)...
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this...
View full details →Recall 26V046000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 42,677 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)...
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this...
View full details →Recall 26V046000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 42,677 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)...
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this...
View full details →Recall 26V046000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 42,677 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)...
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this...
View full details →Recall 26V046000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 42,677 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)...
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this...
View full details →Owner Complaints for the 2026 KIA EV9
7 complaints have been filed with NHTSA for the 2026 KIA EV9. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 5 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Vehicle would not accept a charge requiring it be towed 120 miles to nearest Kia dealer. Vehicle had no warning lights or messages, just would not accept a recharge of the drive battery. Dealer found 3 error messages in the ICCU, but no idea why it occurred. Messages removed and vehicle then accepted a charge.
vehicle would not accelerate pass 25 mph, battery light came on, stop vehicle and check power supply message also came on. had to towed to dealer. KIA app showing ICCU code P1A9096
EV car won't charge.
Instrument panel goes Black while driving. Keeps flickering on and off while driving. Took it to a dealer and they denied the flicker, even though I have 15 videos of it. Dealer just gave us the car back without fixing the issue and told us to live with it. This is extremely unsafe as we go up to a minute without seeing anything.
The contact owns a 2026 Kia EV9. The contact stated that while driving at 68 MPH, the sunroof made an abnormally loud banging sound. The contact pulled over to the side of the road, inspected the sunroof, and became aware that the sunroof was cracking. The contact closed the shade guard to prevent shattered glass from falling inside the vehicle. The vehicle was driven to the destination. The vehicle was then taken to the dealer the same day. The dealer confirmed that the sunroof had internally failed, and the dealer was waiting for the warranty department to approve the sunroof replacement. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was approximately 600.
Safety Rating for the 2026 KIA EV9
The 2026 KIA EV9 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2026 KIA EV9
Kia America, Inc. has issued 14 technical service bulletins (TSBs) for the 2026 KIA EV9. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
REMINDER_MVSNOW — ELECTRICAL SYSTEM
IMPORTANT REMINDER: REMOVAL OF SNOW/ICE BEFORE DRIVING YOUR EV9 IN WINTER CONDITIONS: OWNER NOTIFICATION (MVSNOW) - As part of Kia’s ongoing commitment to providing vehicle owners with a superior ownership experience, Kia would like to remind owners about the importance of proper SNOW/ICE REMOVAL BEFORE DRIVING, as well as the...
PI2502_TSB_R1 — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: WINDSHIELD WIPER LOGIC IMPROVEMENT (PI2502) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install enhanced windshield wiper software that provides drivers with additional warnings related...
OTA_SA634 — ELECTRICAL SYSTEM
RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION SOFTWARE UPDATE FOR WARNING LIGHTS (SA634) - This Over-the-Air (OTA) software update is designed to update the Vehicle Control Unit (VCU) logic of certain 2026 EV9 vehicles. This update is designed to improve the processing logic of the Vehicle Control Unit (VCU) to reduce the...
TSB_ELE409 — FUEL/PROPULSION SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INTEGRATED CHARGE CONTROLLER UNIT REPLACEMENT (SA639) - This bulletin provides instructions for replacing the Integrated Charge Controller Unit (ICCU) on certain 2025 model year EV6 (CVa) and 2026 EV9 (MVa) vehicles produced between February 21, 2025, and September 18, 2025. Affected vehicles may exhibit Diagnostic...
TSB_ELE409 — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INTEGRATED CHARGE CONTROLLER UNIT REPLACEMENT (SA639) - This bulletin provides instructions for replacing the Integrated Charge Controller Unit (ICCU) on certain 2025 model year EV6 (CVa) and 2026 EV9 (MVa) vehicles produced between February 21, 2025, and September 18, 2025. Affected vehicles may exhibit Diagnostic...
TSB_ELE405_R1 — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: VCU OPERATION LOGIC IMPROVEMENT (SA634) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Vehicle Control Unit (VCU) system software on certain...
PS797 — BACK OVER PREVENTION: WARNINGS
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor)...
TSB_ELE407 — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FPM OPERATION LOGIC IMPROVEMENT (SA637) - This bulletin provides instructions for updating the Finger Print Module (FPM) software on all 2024–2026MY EV9 (MV1, MV1a) vehicles. The affected vehicles may experience discharge of the auxiliary (12-volt) battery when the vehicle is parked for an extended period...
PI2502_OWNR — VISIBILITY/WIPER
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2502) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to install enhanced windshield wiper software in all 2024-2025 MY and certain 2026 MY EV9 vehicles to provide drivers with additional warnings related to the use of the...
PI2502_DPSM — VISIBILITY/WIPER
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2502) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through November...
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2026 KIA EV9
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KIA EV9
- 2024 KIA EV9 — 327 complaints
- 2025 KIA EV9 — 22 complaints
- 2026 KIA EV9 (current)
Other KIA Models
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