2018 KIA CADENZA — Problems, Recalls & Safety Data

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N/A

Safety Rating

7

Owner Complaints

1

Recall

ACTIVE RECALL

10

Service Bulletins

0

Investigations

Overview of the 2018 KIA CADENZA

The 2018 KIA CADENZA has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE. 10 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problem area is the Engine (5 complaints).

Recalls for the 2018 KIA CADENZA

NHTSA has recorded 1 recall for the 2018 KIA CADENZA, potentially affecting up to 379,931 vehicles.

Recall 21V137000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

| 379,931 vehicles affected

Defect: Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.

Consequence: An engine compartment fire can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking...

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Owner Complaints for the 2018 KIA CADENZA

7 complaints have been filed with NHTSA for the 2018 KIA CADENZA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11700022 | ENGINE | | N/A miles
Complete engine failure due to rods and bearings (same as all other Kia engine recalls currently active). Ironically my car wasn’t included in the recall. Also I’ve noticed that Hyundai has extended the warranty for this same engine in the 2018 Santa Fe basically acknowledging it has a problem but didn’t include the 2018 Kia cadenza which has the EXACT SAME ENGINE. Now I have engine failure prematurely and they are trying to deny repairs. Also was never notified of the KSDS “upgrade” before engine failed only after and it had been to a Kia dealer for fuel pipe repair just recently in which they could have installed it before engine failure.
#11699682 | ENGINE | | N/A miles
No prior issues/light on dashboard as the car was just serviced for coolant hose replacement. On my way home from work, the car stalled and loss power at the light. The signs were giving engine failure due to losing power then a clicking/ticking noise. After pulling over and giving the car a break I tried to restart it, at that point the noise had change from the clicking to a weird knocking noise. I had the car towed to my trusted mechanic shop. He advised me that the engine indeed did fail and that it would need to be replaced. Verbatim he said: “The diagnosis is that the noise is an internal engine failure, rod bearing and connecting rods.” This was a major safety concern because the engine could have caught fire during that short drive I had home risking my life and surrounding vehicles. Aware of the Kia engine recalls already, I called Kia just for them to tell me it’s not on their recall list so it’s going to be an out of pocket repair. I asked if there was a way for it to be included in the engine recall as an exception due to low mileage (technically early engine failure) and the customer service rep was rude and condescending about how it’s not Kia’s problem.
#11685929 | ENGINE | | N/A miles
Vehicle has been properly maintained and at 78k miles, while at a stop sign, the engine seized. No warning signs from vehicle appeared.
#11640601 | ENGINE | | N/A miles
Failure of Oil Pressure Sensor resulting in oil leaking into wiring harness, this is the same problem with 3.3L engines in other models that KIA has extended coverage. I contacted KIA Customer Care and was told they tracked VIN and not enough Cadenzas had reported the same repair. If the problem is with the engine sensor then it should apply regardless of vehicle it was installed.
#11208151 | ENGINE | | 9,500 miles
I PURCHASED A NEW 2018 KIA CADENZA WITH 11 MILES ON IT. I HAVE HAD THE CAR LESS THAN A YEAR AND IT RANDOMLY STALLS WHILE IN DRIVE MODE IN MOTION AND SOMETIMES WHILE SITTING IDLE. IT HAS STALLED ON THE FREEWAY, NEIGHBORHOOD STREETS, DRIVE-WAY AND ON FEEDER ROADS. THE CAR HAS BEEN IN AND OUT OF THE DEALERSHIP AT LEAST 5 TIMES. KIA MOTORS CANNOT FIGURE OUT WHAT'S WRONG WITH THE VEHICLE. THEY PLACED A TRACKER IN THE VEHICLE AND DETERMINED THE CRANK SENSOR WAS MALFUNCTIONING. THEY REPLACED THE CRANK SENSOR, I PICKED THE VEHICLE UP AND LESS THAN 24 HOURS LATER THE CAR STALLED AGAIN. IT STALLED 2 ADDITIONAL TIMES BEFORE RETURNING IT TO THE SHOP AGAIN THIS PAST WEEK.

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Safety Rating for the 2018 KIA CADENZA

NHTSA has not yet tested the 2018 KIA CADENZA in its New Car Assessment Program.

Technical Service Bulletins for the 2018 KIA CADENZA

Kia America, Inc. has issued 10 technical service bulletins (TSBs) for the 2018 KIA CADENZA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_BOD204_R1 — STRUCTURE

TECHNICAL SERVICE BULLETIN: PANORAMIC SUNROOF SLOW TO CLOSE AND/OR ABNORMAL NOISE WHEN CLOSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to repair a panoramic sunroof that exhibits...

TSB_CHA084_R5 — ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the...

SC169_OWNR_YG — ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN (SC169): OWNER NOTIFICATION LETTER - CADENZA - This document is the owner notification letter to 2018 MY Kia Cadenza vehicle owners advising them of the Voluntary Emissions Service Campaign to inspect, and if necessary, replace the engine oil filler cap in their vehicles.

SC169_DSM — ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN (SC169): DEALER SERVICE MANAGER NOTICE - Kia Motors America, Inc. will be conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the engine oil filler cap on certain 2018 MY Stinger, 2018 MY Cadenza, 2019 MY Sedona, 2019 MY Sorento, and 2019 MY...

SC169_QA — ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN (SC169): QUESTIONS AND ANSWERS - This document contains questions and answers regarding the Voluntary Emissions Service Campaign on the Engine Oil Filler Cap inspection, and if necessary, replacement.

PS299_R3 — VISIBILITY:WINDSHIELD WIPER/WASHER

PITSTOP - CORRECT PROCEDURE FOR RAISING WINDSHIELD WIPERS - When servicing the windshield wipers on the listed vehicles below during PDI, make sure to use the procedure outlined below to raise the wiper arms to the fully vertical position in order to avoid damaging the paint on the rear edge...

PS464_R2 — VISIBILITY

PITSTOP - NO COMMUNICATION WITH BLIND SPOT DETECTION AFTER COLLISION REPAIRS - This Pitstop provides information relating to the vehicles listed below with Blind Spot Detection (BSD), which may exhibit a ?Check BSD System? message and no communication with the BSD system after collision repairs.

PS464_R2 — LANE DEPARTURE: BLIND SPOT DETECTION

PITSTOP - NO COMMUNICATION WITH BLIND SPOT DETECTION AFTER COLLISION REPAIRS - This Pitstop provides information relating to the vehicles listed below with Blind Spot Detection (BSD), which may exhibit a ?Check BSD System? message and no communication with the BSD system after collision repairs.

TSBTRA075 — POWER TRAIN

TSB - SERVICE ACTION: TRANSMISSION GEAR SHIFT LOGIC IMPROVEMENT (SA337) - This bulletin provides the procedure to improve the logic of the Transmission Control Unit (TCU) on some 2017-2018MY Cadenza (YG) vehicles, produced from June 2, 2016 through August 18, 2017, which may experience unusual 5th gear engagement instead of...

TSBTRA075 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

TSB - SERVICE ACTION: TRANSMISSION GEAR SHIFT LOGIC IMPROVEMENT (SA337) - This bulletin provides the procedure to improve the logic of the Transmission Control Unit (TCU) on some 2017-2018MY Cadenza (YG) vehicles, produced from June 2, 2016 through August 18, 2017, which may experience unusual 5th gear engagement instead of...

NHTSA Investigations for the 2018 KIA CADENZA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KIA CADENZA

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Other KIA Models

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