2017 KIA CADENZA — Problems, Recalls & Safety Data
N/A
Safety Rating
39
Owner Complaints
2
Recalls
19
Service Bulletins
0
Investigations
Overview of the 2017 KIA CADENZA
The 2017 KIA CADENZA has received a total of 39 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS. 19 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Engine (7 complaints), Unknown Or Other (6 complaints), and Electrical System (5 complaints).
Recalls for the 2017 KIA CADENZA
NHTSA has recorded 2 recalls for the 2017 KIA CADENZA, potentially affecting up to 379,978 vehicles.
Recall 21V137000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 379,931 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Consequence: An engine compartment fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking...
View full details →Recall 17V190000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
| 47 vehicles affected
Defect: Kia Motors America (Kia) is recalling certain 2017 Cadenza vehicles. The brake vacuum hose on the affected vehicles may kink, reducing braking performance.
Consequence: Reduced braking performance can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will inspect the brake vacuum hose, replacing it as necessary, free charge. The recall began on April 17, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC146.
View full details →Owner Complaints for the 2017 KIA CADENZA
39 complaints have been filed with NHTSA for the 2017 KIA CADENZA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 6 | 1 | 1 | 0 | 0 |
| Electrical System | 5 | 0 | 1 | 0 | 0 |
| Fuelpropulsion System | 5 | 0 | 0 | 0 | 0 |
| Wheels | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 1 | 0 |
| Seat Belts | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 2 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlcruise Control | 1 | 1 | 0 | 1 | 0 |
Most Recent Complaints
I have and am the original owner of a Kia Cadenza 2017 with the 3.3L Lambda engine (same engine as the Sorento lawsuit). The vehicle is currently at the dealership getting repaired due to carbon buildup causing the fuel injectors to malfunction( despite of consistently being on top of maintenance and oil changes).I have read online of lots of users with failed engines due to carbon buildup in these engines. The warning lights I got were p0171,p0174, and p0191, and am worried that after the repair the engine will eventually fail due to the buildup as the main issue isn’t properly being addressed. The issue occurred about 300 miles ago where the dealership erased it. Then told the vehicle did not have any issues. Brought it back to the Kia dealership where they finally gave a proper diagnosis after being told nothing was wrong with car. I am concerned as there are lots of owners online experiencing the same issues with their Kia cadenzas and nothing done about it. Took the vehicle in after it stalled in traffic, but, as seen, the repair cost is high and a temporary band aid.
I have and am the original owner of a Kia Cadenza 2017 with the 3.3L Lambda engine (same engine as the Sorento lawsuit). The vehicle is currently at the dealership getting repaired due to carbon buildup causing the fuel injectors to malfunction( despite of consistently being on top of maintenance and oil changes).I have read online of lots of users with failed engines due to carbon buildup in these engines. The warning lights I got were p0171,p0174, and p0191, and am worried that after the repair the engine will eventually fail due to the buildup as the main issue isn’t properly being addressed. The issue occurred about 300 miles ago where the dealership erased it. Then told the vehicle did not have any issues. Brought it back to the Kia dealership where they finally gave a proper diagnosis after being told nothing was wrong with car. I am concerned as there are lots of owners online experiencing the same issues with their Kia cadenzas and nothing done about it. Took the vehicle in after it stalled in traffic, but, as seen, the repair cost is high and a temporary band aid.
This vehicle was inherited to me in 2019 from my father who puchased it cash on 10/13/2017. On 4/19/2018 he brought it in for a check engine light which was related to recall sa299 (ELECTRONIC THERMOSTAT). On 7/11/2018 service was performed again. On 3/4/2022 I brought in for check engine light with same recall for ELECTRONIC THERMOSTAT. On 11/10/2025 car showed engine overheating. In fear, I immediately brought to closest mechanic stating same problem, ELECTRONIC THERMOSTAT AND RADIATOR HOSE WHICH GOES HAND IN HAND. Before work began I left voice mails and emails with the service manager of Rohrman Kia in Schaumburg, Il. No one reached out. I spoke with Jim at same location on 11/10/2025 at 4:00 pm who told me it was my responsibility because the part was no longer under warranty. I filed a complaint (24149522) with BBB. on 11/13/2025 after I had to pay my mechanic $1000 to fix problem which obviously is a defect. On 12/3/2025 I spoke with Mike from Kia who said part was no longer under warranty and will not reimburse. I asked him to prove the previous thermostat was installed correctly according to the service action sa 346 and he said they have certified techs and they do not have to prove that to me. I would like Kia to accept responsibility for this part. Also carfax does not show all times Kia replaced that thermostat.
This vehicle was inherited to me in 2019 from my father who puchased it cash on 10/13/2017. On 4/19/2018 he brought it in for a check engine light which was related to recall sa299 (ELECTRONIC THERMOSTAT). On 7/11/2018 service was performed again. On 3/4/2022 I brought in for check engine light with same recall for ELECTRONIC THERMOSTAT. On 11/10/2025 car showed engine overheating. In fear, I immediately brought to closest mechanic stating same problem, ELECTRONIC THERMOSTAT AND RADIATOR HOSE WHICH GOES HAND IN HAND. Before work began I left voice mails and emails with the service manager of Rohrman Kia in Schaumburg, Il. No one reached out. I spoke with Jim at same location on 11/10/2025 at 4:00 pm who told me it was my responsibility because the part was no longer under warranty. I filed a complaint (24149522) with BBB. on 11/13/2025 after I had to pay my mechanic $1000 to fix problem which obviously is a defect. On 12/3/2025 I spoke with Mike from Kia who said part was no longer under warranty and will not reimburse. I asked him to prove the previous thermostat was installed correctly according to the service action sa 346 and he said they have certified techs and they do not have to prove that to me. I would like Kia to accept responsibility for this part. Also carfax does not show all times Kia replaced that thermostat.
Multiple oil, engine/knocking issues. Drove the car unaware of loss of oil ( disguised as water from days rain) no oil light or engine light appeared. When I took to dealer the leak was fixed.Multiple times of loss of oil and only once did it show on dash.I kept taking to dealership for loud knocking and was told it wasn’t reproduced. But fixed a gasket/manifold more than once. overheating of engine when I was driving out driveway. I turned around parked and had it towed to dealership. Stated faulty sensor then was called back & told i needed to pay for the fan wires that kept the engine cool because they had melted in the process.i have had issues with right brake fluid and boot as well. Changed brakes.most of the time It has been loss of oil or engine knocking then needed to rebuild the engine which I had to pay $4000. Im sad and upset that most of the time I have had my car it has been in the shop or having to be parked for a length of time.( avg. 3-20 days) was called back to say it was another issue.Took to another dealer who repaired . had to take in for repeat engine issues and knocking sounds the wasn’t “reproduced” it was clearly heard when manager drove it but service provider said no. So frustrated that I have spend a lot of money for engine issues and haven’t had a chance to enjoy the vehicle, frustrated it is performed less than what I expected.have never taken my car to any other but dealership and kept up with maintenance. the rest was slow to accelerate(even after just picking up from dealership) a lot of knocking .Engine was “rebuilt” and It’s still in the shop today. Driving without oil loss notification.Now radiator hose is swollen/soft at top unsure if oil or water. And I need to pay for hose $400 now another $1000? braking feels unusual after they replaced. I notified KIA customer support/emailed all receipts and return call was told no recalls about a year ago and she would call dealership. Car was at dealership for a while at that time.
Safety Rating for the 2017 KIA CADENZA
NHTSA has not yet tested the 2017 KIA CADENZA in its New Car Assessment Program.
Technical Service Bulletins for the 2017 KIA CADENZA
Kia America, Inc. has issued 19 technical service bulletins (TSBs) for the 2017 KIA CADENZA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
WTY039_TSB_R5 — ENGINE
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN (WTY039) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY039) to diagnose a coolant leak from the...
WTY034_TSB_R2 — FUEL/PROPULSION SYSTEM
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY034) to diagnose the...
WTY034_REIMB — ENGINE
WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY034) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WTY034_QA — FUEL/PROPULSION SYSTEM
WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY034) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY034.
TSB_ELE254 — ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: AIRBAG CONTROL UNIT (ACU) INSPECTION & REPLACEMENT - This bulletin provides information associated with the "Warranty Extension Program" (WTY027) to inspect and, if necessary, replace the Airbag Control Unit (ACU) with a new one on 2017MY Cadenza (YG) produced from June 2, 2016 through July 12, 2017...
WTY027_OWNR_YG — AIR BAGS
WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage for repairs related to the illumination of the Airbag Warning Light in 2017 MY Cadenza vehicles from 5 years/60,000 miles to 15 years/unlimited miles, whichever comes first, starting...
WTY027_REIMB_YG — AIR BAGS
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form for 17 MY Cadenza customers which was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WTY027_DP — AIR BAGS
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage for the repairs related to the Airbag Warning Light ON for 2017 MY Sportage and 2017 MY Cadenza vehicles from 5 years/60,000 miles to 15...
WTY027_DPSM — AIR BAGS
WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage for the repairs related to the Airbag Warning Light ON for 2017 MY Sportage and 2017 MY Cadenza vehicles...
PS567_R2 — FUEL SYSTEM, GASOLINE
PITSTOP: DTC P0456/P0442 WITH FUEL PUMP SEAL DAMAGE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding DTC P0456/P0442 (Evaporative Emissions System (Very) Small Leak Detected) or fuel smell...
Showing 10 of 19 technical service bulletins.
NHTSA Investigations for the 2017 KIA CADENZA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KIA CADENZA
- 2014 KIA CADENZA — 146 complaints
- 2015 KIA CADENZA — 63 complaints
- 2016 KIA CADENZA — 18 complaints
- 2017 KIA CADENZA (current)
- 2018 KIA CADENZA — 7 complaints
- 2019 KIA CADENZA — 4 complaints
- 2020 KIA CADENZA — 0 complaints
- 2021 KIA CADENZA — 0 complaints
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