2021 KEYSTONE SPRINGDALE — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
1
Recall
1
Service Bulletin
0
Investigations
Overview of the 2021 KEYSTONE SPRINGDALE
The 2021 KEYSTONE SPRINGDALE has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS. 1 technical service bulletin have been issued by Keystone RV Company for this model year. The most commonly reported problem area is the Structurebody (2 complaints).
Recalls for the 2021 KEYSTONE SPRINGDALE
NHTSA has recorded 2 recalls for the 2021 KEYSTONE SPRINGDALE, potentially affecting up to 191,770 vehicles.
Recall 21V708000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 95,885 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
View full details →Recall 21V708000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 95,885 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
View full details →Owner Complaints for the 2021 KEYSTONE SPRINGDALE
2 complaints have been filed with NHTSA for the 2021 KEYSTONE SPRINGDALE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structurebody | 2 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2021 Keystone Springdale RV. The contact stated that the front cap sealant located on the front roof of the camper had been missing since the RV was purchased, causing water to leak inside the camper. The dealer was notified of the failure and advised the contact that he would be responsible for the cost of the repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 0.
The contact owns a 2021 Keystone Trailer. The contact stated while the RV was stationary, the slide out dinette would not slide out from the body as designed. The trailer was towed to a local dealer where it was diagnosed with needing the outriggers replaced however, the RV was not repaired. The manufacturer was informed of the failure and was awaiting a response. Keystone still waiting for parts. Consumer stated manufacture still needs to replace defective outriggers and do a complete safety check including possible recall from propane tank malfunction. In addition, they damaged the outside front exterior wall leaving a gaping hole near the frame of our rig and they damaged the interior fascia trim around the dinette.
Safety Rating for the 2021 KEYSTONE SPRINGDALE
NHTSA has not yet tested the 2021 KEYSTONE SPRINGDALE in its New Car Assessment Program.
Technical Service Bulletins for the 2021 KEYSTONE SPRINGDALE
Keystone RV Company has issued 1 technical service bulletin (TSBs) for the 2021 KEYSTONE SPRINGDALE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
23-438 — STRUCTURE
It has been determined that the slide floor in the Hideout 186SS and Springdale 1860SS may be improperly supported. The procedure describes how to install support into the cabinet below the slide room floor.
NHTSA Investigations for the 2021 KEYSTONE SPRINGDALE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE SPRINGDALE
- 2016 KEYSTONE SPRINGDALE — 1 complaint
- 2017 KEYSTONE SPRINGDALE — 0 complaints
- 2018 KEYSTONE SPRINGDALE — 1 complaint
- 2019 KEYSTONE SPRINGDALE — 4 complaints
- 2020 KEYSTONE SPRINGDALE — 2 complaints
- 2021 KEYSTONE SPRINGDALE (current)
- 2022 KEYSTONE SPRINGDALE — 0 complaints
- 2024 KEYSTONE SPRINGDALE — 0 complaints
- 2025 KEYSTONE SPRINGDALE — 0 complaints
- 2026 KEYSTONE SPRINGDALE — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints