2018 KEYSTONE SPRINGDALE — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
3
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2018 KEYSTONE SPRINGDALE
The 2018 KEYSTONE SPRINGDALE has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EQUIPMENT:OTHER:LABELS. 2 technical service bulletins have been issued by Keystone RV Company for this model year. The most commonly reported problem area is the Unknown Or Other (1 complaint).
Recalls for the 2018 KEYSTONE SPRINGDALE
NHTSA has recorded 3 recalls for the 2018 KEYSTONE SPRINGDALE, potentially affecting up to 1,213,147 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 17V549000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 6,686 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2016-2018 Springdale and Summerland recreational trailers. The wiring for the electric stabilizer jacks were incorrectly connected to the unprotected side of the breaker.
Consequence: An electrical short in the wiring for the electric stabilizer jack can increase the risk of a fire.
Remedy: Keystone will notify owners, and dealers will inspect the installation of the electrical stabilizer jack wiring, correcting it as necessary, free of charge. The recall began on September 22, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number...
View full details →Recall 17V339000 — EQUIPMENT:OTHER:LABELS
| 464 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2012-2018 Springdale recreational vehicles, model 303BH. The Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: The incorrect GAWR makes the Cargo Carrying Capacity (CCC) label incorrect and may result in the vehicle being overloaded, affecting the vehicle control and increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will provide a new Federal Placard with the correct GAWR and a new CCC label, free of charge. The recall began on June 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's...
View full details →Owner Complaints for the 2018 KEYSTONE SPRINGDALE
1 complaint has been filed with NHTSA for the 2018 KEYSTONE SPRINGDALE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
MY CAMPER TRAILER WAS PARKED AT A CAMPGROUND OVER A WEEKEND. WE USED THE HOT WATER HEATER FOR WASHING DISHES AND OUR HANDS, NO SHOWERS. THE PROPANE HOT WATER HEATER EXHAUST MELTED THE PLASTIC LANYARD FOR THE CAP ON THE FRESH WATER FILL PORT DIRECTLY ABOVE IT. IF I HAD NOT THOUGHT OF IT, THE WATER HOSE THAT SUPPLIES THE WATER TO THE CAMPER WOULD HAVE BEEN DIRECTLY OVER THE EXHAUST AND POSSIBLY MELTED CAUSING A COMPLETE FAILURE OF A PRESSURIZED WATER HOSE. THE FRESH WATER PORTS ARE DIRECTLY ABOVE THE HOT WATER HEATER AND THE EXHAUST WILL QUITE EASILY MELT ANY OF THE PLASTIC.
Safety Rating for the 2018 KEYSTONE SPRINGDALE
NHTSA has not yet tested the 2018 KEYSTONE SPRINGDALE in its New Car Assessment Program.
Technical Service Bulletins for the 2018 KEYSTONE SPRINGDALE
Keystone RV Company has issued 2 technical service bulletins (TSBs) for the 2018 KEYSTONE SPRINGDALE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
17-298 — STRUCTURE
This is the repair instructions for advisory 17-298. It has been determined some 2018 Springdale 38BH models were built with support that may be inadequate for the rear upper bunks, additional support must be added. This communication is informing dealership service departments of advisory 17-298 for the Springdale bunk support....
17-298 — EQUIPMENT
This is the repair instructions for advisory 17-298. It has been determined some 2018 Springdale 38BH models were built with support that may be inadequate for the rear upper bunks, additional support must be added. This communication is informing dealership service departments of advisory 17-298 for the Springdale bunk support....
NHTSA Investigations for the 2018 KEYSTONE SPRINGDALE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE SPRINGDALE
- 2013 KEYSTONE SPRINGDALE — 2 complaints
- 2014 KEYSTONE SPRINGDALE — 0 complaints
- 2015 KEYSTONE SPRINGDALE — 1 complaint
- 2016 KEYSTONE SPRINGDALE — 1 complaint
- 2017 KEYSTONE SPRINGDALE — 0 complaints
- 2018 KEYSTONE SPRINGDALE (current)
- 2019 KEYSTONE SPRINGDALE — 4 complaints
- 2020 KEYSTONE SPRINGDALE — 2 complaints
- 2021 KEYSTONE SPRINGDALE — 2 complaints
- 2022 KEYSTONE SPRINGDALE — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints