2013 KEYSTONE SPRINGDALE — Problems, Recalls & Safety Data

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N/A

Safety Rating

2

Owner Complaints

5

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2013 KEYSTONE SPRINGDALE

The 2013 KEYSTONE SPRINGDALE has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:OTHER:LABELS. The most commonly reported problem area is the Power Train (1 complaint).

Recalls for the 2013 KEYSTONE SPRINGDALE

NHTSA has recorded 5 recalls for the 2013 KEYSTONE SPRINGDALE, potentially affecting up to 1,213,250 vehicles.

Recall 17V755000 — EQUIPMENT

| 1,205,997 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...

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Recall 17V339000 — EQUIPMENT:OTHER:LABELS

| 464 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2012-2018 Springdale recreational vehicles, model 303BH. The Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: The incorrect GAWR makes the Cargo Carrying Capacity (CCC) label incorrect and may result in the vehicle being overloaded, affecting the vehicle control and increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will provide a new Federal Placard with the correct GAWR and a new CCC label, free of charge. The recall began on June 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's...

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Recall 13V155000 — EQUIPMENT

| 6,561 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an...

Consequence: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

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Recall 13V050000 — EQUIPMENT:OTHER:LABELS

| 37 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain model 2013 Springdale 266RLSSR and 267BHSSR Travel Trailers, manufactured from November 19, 2012, through February 5, 2013. These vehicles were manufactured with the incorrect information on the Federal Identification Tag and Tire and Loading Information Label. The tire inflation pressure is incorrectly listed as 448 KPA (65 PSI) instead of 345 KPA (50...

Consequence: Owners relying on the information contained on the label may overinflate the tires, which may result in sudden tire failure, which may increase the risk of a crash.

Remedy: Keystone will notify owners and provide corrected labels. The recall began on February 27, 2013. Owners may contact Keystone RV Company at 1-866-425-4369.

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Recall 12V599000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

| 191 vehicles affected

Defect: Keystone is recalling certain model year 2012 and 2013 Springdale travel trailers, model 266RLSSRWE, manufactured from October 18, 2011, through December 5, 2012. The suspension may contact the copper propane line for the range.

Consequence: If the suspension contacts the copper it may damage it resulting in a propane leak. If the propane leaks in the presence of an ignition source, there is an increased risk of fire and/or explosion will result causing property damage and/or personal injury.

Remedy: Keystone will notify owners, and dealers will modify the propane line to route it away from the suspension, free of charge. The recall began on January 4, 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369.

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Owner Complaints for the 2013 KEYSTONE SPRINGDALE

2 complaints have been filed with NHTSA for the 2013 KEYSTONE SPRINGDALE. Below is a breakdown by vehicle component.

Most Recent Complaints

#10819803 | POWER TRAIN | | 1,000 miles
TL* THE CONTACT OWNS A 2013 KEYSTONE SPRINGDALE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT WAS NOTIFIED BY A FOLLOWING MOTORIST THAT THE VEHICLES REAR WHEELS WERE WOBBLING AND LOOKED AS THOUGH IT WAS GOING TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRONT AND REAR AXLES NEEDED TO BE REPLACED DUE TO THE RETAINING NUT THAT HOLDS THE WHEEL BEARING ON THE AXLE WAS CROSS THREADING DURING MANUFACTURING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
#10794748 | TIRES | | 17,559 miles
CARLISLE RADIAL TRAIL RH ST205/75R15 107B (LRD) TRAILER TIRE BLOW OUT. MANUFACTURE DATE '1914'. 7,684 MILES ON SET OF TIRES, 7/32 TREAD DEPTH REMAINING. MAX SPEED OF 65 MPH OBSERVED. TIRE PRESSURES MAINTAINED AND MONITORED WITH TST 507 TPMS. NO EXTERNAL SIGNS OF PENDING FAILURE. HUB OF AXLE REPACKED 1 1/2 YEARS PRIOR, NOT HOT TO TOUCH WHEN CHANGING TIRE. TRAILER WEIGHT 75% OF CARRYING CAPACITY OF TIRES BASED ON CAT SCALE. DAMAGE TO TRAILER AND WIRING WHEN TREAD EJECTED FROM CASING. TIRE BEING RETURNED TO CARLISLE FOR EVALUATION TO DETERMINE CAUSE OF FAILURE.

Safety Rating for the 2013 KEYSTONE SPRINGDALE

NHTSA has not yet tested the 2013 KEYSTONE SPRINGDALE in its New Car Assessment Program.

Technical Service Bulletins for the 2013 KEYSTONE SPRINGDALE

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2013 KEYSTONE SPRINGDALE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KEYSTONE SPRINGDALE

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Other KEYSTONE Models

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