NHTSA Complaint #11436953 — 2021 KEYSTONE SPRINGDALE

The contact owns a 2021 Keystone Trailer. The contact stated while the RV was stationary, the slide out dinette would not slide out from the body as designed. The trailer was towed to a local dealer where it was diagnosed with needing the outriggers replaced however, the RV was not repaired. The manufacturer was informed of the failure and was awaiting a response. Keystone still waiting for parts. Consumer stated manufacture still needs to replace defective outriggers and do a complete safety check including possible recall from propane tank malfunction. In addition, they damaged the outside front exterior wall leaving a gaping hole near the frame of our rig and they damaged the interior fascia trim around the dinette.