2020 KEYSTONE PASSPORT — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
1
Recall
3
Service Bulletins
0
Investigations
Overview of the 2020 KEYSTONE PASSPORT
The 2020 KEYSTONE PASSPORT has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS. 3 technical service bulletins have been issued by Keystone RV Company for this model year. The most commonly reported problem area is the Equipmentrecreational Vehicletrailer (1 complaint).
Recalls for the 2020 KEYSTONE PASSPORT
NHTSA has recorded 2 recalls for the 2020 KEYSTONE PASSPORT, potentially affecting up to 191,770 vehicles.
Recall 21V708000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 95,885 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
View full details →Recall 21V708000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 95,885 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
View full details →Owner Complaints for the 2020 KEYSTONE PASSPORT
1 complaint has been filed with NHTSA for the 2020 KEYSTONE PASSPORT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipmentrecreational Vehicletrailer | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Awning framing LAG bolts not installed correctly during manufacturing, according to Lippert installation instructions. All LAG bolts were overtorqued, spinning in place & not biting in the side of the RV body, creating a transportation critical safety issue. Removed awning, framing & all hardware to transport RV safely to an RV repair shop. They replaced all LAGS with rivets to ensure safety.
Safety Rating for the 2020 KEYSTONE PASSPORT
NHTSA has not yet tested the 2020 KEYSTONE PASSPORT in its New Car Assessment Program.
Technical Service Bulletins for the 2020 KEYSTONE PASSPORT
Keystone RV Company has issued 3 technical service bulletins (TSBs) for the 2020 KEYSTONE PASSPORT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ATI&09102021906 — BACK OVER PREVENTION
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 Passports with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
KSB-200715 — ELECTRICAL SYSTEM:WIRING
It has been determined the vehicles in this KSB population may have been manufactured without the 14-2 Romex inverter wire from the bedroom receptacle to the inverter prep in the front pass through compartment. Only units that are being set up with an inverter will require this repair, otherwise the...
KSB-200715 — EQUIPMENT
It has been determined the vehicles in this KSB population may have been manufactured without the 14-2 Romex inverter wire from the bedroom receptacle to the inverter prep in the front pass through compartment. Only units that are being set up with an inverter will require this repair, otherwise the...
NHTSA Investigations for the 2020 KEYSTONE PASSPORT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE PASSPORT
- 2015 KEYSTONE PASSPORT — 0 complaints
- 2016 KEYSTONE PASSPORT — 0 complaints
- 2017 KEYSTONE PASSPORT — 1 complaint
- 2018 KEYSTONE PASSPORT — 1 complaint
- 2019 KEYSTONE PASSPORT — 0 complaints
- 2020 KEYSTONE PASSPORT (current)
- 2021 KEYSTONE PASSPORT — 0 complaints
- 2022 KEYSTONE PASSPORT — 4 complaints
- 2024 KEYSTONE PASSPORT — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints