NHTSA Complaint #11486637 — 2020 KEYSTONE PASSPORT

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER issue reported to NHTSA

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Complaint Details

ODI Number 11486637
Vehicle 2020 KEYSTONE PASSPORT
Component EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Awning framing LAG bolts not installed correctly during manufacturing, according to Lippert installation instructions. All LAG bolts were overtorqued, spinning in place & not biting in the side of the RV body, creating a transportation critical safety issue. Removed awning, framing & all hardware to transport RV safely to an RV repair shop. They replaced all LAGS with rivets to ensure safety.
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