2017 KEYSTONE PASSPORT — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
3
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2017 KEYSTONE PASSPORT
The 2017 KEYSTONE PASSPORT has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. 2 technical service bulletins have been issued by Keystone RV Company for this model year. The most commonly reported problem area is the Service Brakes (1 complaint).
Recalls for the 2017 KEYSTONE PASSPORT
NHTSA has recorded 3 recalls for the 2017 KEYSTONE PASSPORT, potentially affecting up to 1,257,603 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 16V600000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
| 51,585 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Consequence: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Remedy: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is...
View full details →Recall 16V291000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 21 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.
Consequence: If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.
Remedy: Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.
View full details →Owner Complaints for the 2017 KEYSTONE PASSPORT
1 complaint has been filed with NHTSA for the 2017 KEYSTONE PASSPORT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
THE TRAILER HAD A SEVERED BRAKE WIRE, THE RESULT OF AN INSTALLATION ISSUE. THE WIRE WAS TOO LOOSE AND WAS ALLOWED TO REST ON ROTATING COMPONENTS. THE OTHER THREE WHEELS ALSO HAD LOOSE WIRES THAT THE TECHNICIAN HAD TO SECURE, THOUGH THEY DIDN'T NEED TO BE MENDED. THE PROBLEM WAS FIRST NOTICED WHILE THE VEHICLE WAS IN MOTION ON A CITY STREET. THE BRAKE CONTROL BOX WAS READING SHORT CIRCUIT AND EVENTUALLY WENT TO AN OVERLOADED CONDITION AND STOPPED APPLYING THE BRAKES ALTOGETHER.
Safety Rating for the 2017 KEYSTONE PASSPORT
NHTSA has not yet tested the 2017 KEYSTONE PASSPORT in its New Car Assessment Program.
Technical Service Bulletins for the 2017 KEYSTONE PASSPORT
Keystone RV Company has issued 2 technical service bulletins (TSBs) for the 2017 KEYSTONE PASSPORT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB170526 — EQUIPMENT ADAPTIVE/MOBILITY
This is the repair instructions for TSB-170526. It has been determined the vehicles in this technical service bulletin population may have a 32? Furrion brand TV that affects the functions on the sound bar of a different brand. Only a certain population was affected and TV firmware can be ?flashed?...
TSB-170526 — ELECTRICAL SYSTEM
This is the repair instructions for TSB-170526. It has been determined the vehicles in this technical service bulletin population may have a 32? Furrion brand TV that affects the functions on the sound bar of a different brand. Only a certain population was affected and TV firmware can be ?flashed?...
NHTSA Investigations for the 2017 KEYSTONE PASSPORT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE PASSPORT
- 2012 KEYSTONE PASSPORT — 0 complaints
- 2013 KEYSTONE PASSPORT — 0 complaints
- 2014 KEYSTONE PASSPORT — 2 complaints
- 2015 KEYSTONE PASSPORT — 0 complaints
- 2016 KEYSTONE PASSPORT — 0 complaints
- 2017 KEYSTONE PASSPORT (current)
- 2018 KEYSTONE PASSPORT — 1 complaint
- 2019 KEYSTONE PASSPORT — 0 complaints
- 2020 KEYSTONE PASSPORT — 1 complaint
- 2021 KEYSTONE PASSPORT — 0 complaints
- 2022 KEYSTONE PASSPORT — 4 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints