2019 KEYSTONE OUTBACK — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
2
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2019 KEYSTONE OUTBACK
The 2019 KEYSTONE OUTBACK has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with STRUCTURE:FRAME AND MEMBERS, POWER TRAIN:AXLE HUBS. 1 technical service bulletin have been issued by Keystone RV Company for this model year. The most commonly reported problem area is the Structure (1 complaint).
Recalls for the 2019 KEYSTONE OUTBACK
NHTSA has recorded 2 recalls for the 2019 KEYSTONE OUTBACK, potentially affecting up to 2,278 vehicles.
Recall 20V715000 — STRUCTURE:FRAME AND MEMBERS
| 1,296 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
Consequence: A buckled frame may fail and increase the risk of a crash.
Remedy: Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
View full details →Recall 18V843000 — POWER TRAIN:AXLE HUBS
| 982 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Consequence: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.
View full details →Owner Complaints for the 2019 KEYSTONE OUTBACK
1 complaint has been filed with NHTSA for the 2019 KEYSTONE OUTBACK. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structure | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2019 Keystone Outback travel trailer. The contact stated that after driving over a bump in the road at approximately 50 MPH, the driver was informed by another motorist that the front-end of the trailer appeared to be extremely low to the ground. After stopping and inspecting the trailer, it was discovered that the subframe of the trailer had buckled causing the front-end to lower. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 20V715000 (Structure). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 9,000.
Safety Rating for the 2019 KEYSTONE OUTBACK
NHTSA has not yet tested the 2019 KEYSTONE OUTBACK in its New Car Assessment Program.
Technical Service Bulletins for the 2019 KEYSTONE OUTBACK
Keystone RV Company has issued 1 technical service bulletin (TSBs) for the 2019 KEYSTONE OUTBACK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
19-344 — EQUIPMENT
This is the repair instructions for advisory 19-344. It has been determined the Outback 341RD were built with improper furnace ventilation. This is the letter to dealerships for advisory 19-344. It has been determined the Outback 341RD were built with improper furnace ventilation. This is the letter to owners for...
NHTSA Investigations for the 2019 KEYSTONE OUTBACK
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE OUTBACK
- 2014 KEYSTONE OUTBACK — 3 complaints
- 2015 KEYSTONE OUTBACK — 0 complaints
- 2016 KEYSTONE OUTBACK — 2 complaints
- 2017 KEYSTONE OUTBACK — 5 complaints
- 2018 KEYSTONE OUTBACK — 0 complaints
- 2019 KEYSTONE OUTBACK (current)
- 2020 KEYSTONE OUTBACK — 0 complaints
- 2021 KEYSTONE OUTBACK — 2 complaints
- 2022 KEYSTONE OUTBACK — 3 complaints
- 2023 KEYSTONE OUTBACK — 1 complaint
- 2024 KEYSTONE OUTBACK — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints