2017 KEYSTONE OUTBACK — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
3
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2017 KEYSTONE OUTBACK
The 2017 KEYSTONE OUTBACK has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, STRUCTURE, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. 1 technical service bulletin have been issued by Keystone RV Company for this model year. The most commonly reported problems involve the Equipment (1 complaint), Structurebody (1 complaint), and Tires (1 complaint).
Recalls for the 2017 KEYSTONE OUTBACK
NHTSA has recorded 3 recalls for the 2017 KEYSTONE OUTBACK, potentially affecting up to 1,206,995 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 17V439000 — STRUCTURE
| 910 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2016-2017 Keystone Outback travel trailers, models 220URB, 240URS, 250URS, 255UBH, and 293UBH. The affected vehicles were built with an incorrect drawbar installed to tow the travel trailer.
Consequence: Under certain conditions while traveling, the drawbar may bend, affecting vehicle handling and increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall began on August 28, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number...
View full details →Recall 16V282000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 88 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Keystone Outback recreational trailers, model 326RL, manufactured February 24, 2016, to April 21, 2016. These vehicles have a television mounting bracket that may not be properly secured to the wall.
Consequence: The improperly secured bracket may allow the TV to fall, increasing the risk of injury to an occupant nearby.
Remedy: Keystone has notified the affected owners. Dealers will re-install the TV bracket with larger screws, free of charge. The recall began on May 13, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-251.
View full details →Owner Complaints for the 2017 KEYSTONE OUTBACK
5 complaints have been filed with NHTSA for the 2017 KEYSTONE OUTBACK. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
2017 KEYSTONE OUTBACK RV. CONSUMER WRITES IN REGARDS TO FIRE EXTINGUISHER SAFETY RECALL. *LD *JS
TRAILER PURCHASED NEW IN APRIL OF 2017. DURING A THANKSGIVING TRIP I NOTICED WHAT SEEMS TO BE A TIRE DELAMINATING. WE REPLACED IT WITH THE SPARE. UPON INSPECTION WHEN WE RETURNED HOME I NOTICED THAT THE WEIGHT RATINGS OF THE TIRES DON'T SEEM TO MATCH WHAT THE FACTORY IS SPECIFYING THE TRAILER WEIGHS. THE TIRES ARE TRAILER KING ST225/75R15 WITH A MAX WEIGHT RATING OF 2,540LBS EACH. THE TRAILER HAS FOUR (4) WITH A DUAL AXLE SETUP. THESE ARE FACTORY ISSUED TIRES. THE GVWR OF THE TRAILER IS 10,500LBS WHICH CALCULATES AS 340LBS IN EXCESS OF THE TIRE CAPACITY. I AM IN THE PROCESS OF REPLACING ALL THE TIRES ON THE TRAILER AS I CANNOT AFFORD A BLOW-OUT AND I THINK I'M ON THE PATH TO ONE WITH THESE TIRES. THERE WAS NO BLOW-OUT, SIMPLY AN IMMINENT TIRE FAILURE WHICH I BELIEVE IS A DIRECT RESULT OF INCORRECT/UNDERWEIGHT TIRE SELECTION BY KEYSTONE. *DT *TR *DT *TR
TRAILER PURCHASED NEW IN APRIL OF 2017. DURING A THANKSGIVING TRIP I NOTICED WHAT SEEMS TO BE A TIRE DELAMINATING. WE REPLACED IT WITH THE SPARE. UPON INSPECTION WHEN WE RETURNED HOME I NOTICED THAT THE WEIGHT RATINGS OF THE TIRES DON'T SEEM TO MATCH WHAT THE FACTORY IS SPECIFYING THE TRAILER WEIGHS. THE TIRES ARE TRAILER KING ST225/75R15 WITH A MAX WEIGHT RATING OF 2,540LBS EACH. THE TRAILER HAS FOUR (4) WITH A DUAL AXLE SETUP. THESE ARE FACTORY ISSUED TIRES. THE GVWR OF THE TRAILER IS 10,500LBS WHICH CALCULATES AS 340LBS IN EXCESS OF THE TIRE CAPACITY. I AM IN THE PROCESS OF REPLACING ALL THE TIRES ON THE TRAILER AS I CANNOT AFFORD A BLOW-OUT AND I THINK I'M ON THE PATH TO ONE WITH THESE TIRES. THERE WAS NO BLOW-OUT, SIMPLY AN IMMINENT TIRE FAILURE WHICH I BELIEVE IS A DIRECT RESULT OF INCORRECT/UNDERWEIGHT TIRE SELECTION BY KEYSTONE. *DT *TR *DT *TR
TL* THE CONTACT OWNS A 2017 KEYSTONE OUTBACK TRAILER BEING HAULED BY A 2014 DODGE RAM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V439000 (STRUCTURE) IN OCTOBER OF 2017. THE CONTACT TOOK THE VEHICLE TO MOTOR SPORTLAND (4001 STATE ST, SALT LAKE CITY, UT 84107) AND THE DRAW BAR WAS REPAIRED. HOWEVER, TWO MONTHS LATER, THE DRAW BAR STARTED TO RUST. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER SHOULD NOT HAVE BEEN LEFT OUTSIDE. NO FURTHER ASSISTANCE WAS PROVIDED. THE TRAILER WAS NOT REPAIRED AGAIN. THE VIN WAS INVALID. THERE WAS NO MILEAGE.
BUT BARE STEEL ON TOUNGE RECALL 17V-439 =- DID NOT PRIME OR PAIINT AND IS RUSTING - PER KEYSTONE - NOT THEIR PROBLEM AND SHOULD NOT BE IN THE ENVIRONMENT WHEREIT CAN GET WET. WHAT? - IT IS A TERAVEL REAILER AND IT IS THE TOW BAR. KEYSTONE HAS CREATED A POTENTIALLY WORSE SAFETY ISSUE BY NOT PAINTING THE REPAIR - NOW IT COULD RUST OUT AND FAIL
Safety Rating for the 2017 KEYSTONE OUTBACK
NHTSA has not yet tested the 2017 KEYSTONE OUTBACK in its New Car Assessment Program.
Technical Service Bulletins for the 2017 KEYSTONE OUTBACK
Keystone RV Company has issued 1 technical service bulletin (TSBs) for the 2017 KEYSTONE OUTBACK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
16-260 — STRUCTURE:BODY:ROOF AND PILLARS
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 16-259 FOR THE OUTBACK FRONT ROOF TRANSITION MOLDING.
NHTSA Investigations for the 2017 KEYSTONE OUTBACK
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE OUTBACK
- 2012 KEYSTONE OUTBACK — 0 complaints
- 2013 KEYSTONE OUTBACK — 2 complaints
- 2014 KEYSTONE OUTBACK — 3 complaints
- 2015 KEYSTONE OUTBACK — 0 complaints
- 2016 KEYSTONE OUTBACK — 2 complaints
- 2017 KEYSTONE OUTBACK (current)
- 2018 KEYSTONE OUTBACK — 0 complaints
- 2019 KEYSTONE OUTBACK — 1 complaint
- 2020 KEYSTONE OUTBACK — 0 complaints
- 2021 KEYSTONE OUTBACK — 2 complaints
- 2022 KEYSTONE OUTBACK — 3 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints