2020 KEYSTONE MONTANA — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
1
Recall
2
Service Bulletins
0
Investigations
Overview of the 2020 KEYSTONE MONTANA
The 2020 KEYSTONE MONTANA has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR. 2 technical service bulletins have been issued by Keystone RV Company for this model year. The most commonly reported problems involve the Equipment (1 complaint), Structurebody (1 complaint), and Visibility (1 complaint).
Recalls for the 2020 KEYSTONE MONTANA
NHTSA has recorded 1 recall for the 2020 KEYSTONE MONTANA, potentially affecting up to 428 vehicles.
Recall 20V351000 — VISIBILITY:GLASS, SIDE/REAR
| 428 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for...
View full details →Owner Complaints for the 2020 KEYSTONE MONTANA
3 complaints have been filed with NHTSA for the 2020 KEYSTONE MONTANA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
2020 Montana 3780 RL 5th wheel June 2024 Fiberglass 18 inch crack pass sidewall front cap Talked with Keystone they set me up with local dealer in July, in Sept they approved repair for frame flex. October 2024 after repair service team had completed repair and was moving it with Forklift, and another cracked formed in another spot as of Dec 31 2024 still not completed
The contact owns a 2020 Keystone Montana hauled by a 2016 Ford F-150. The contact noticed that the Lippert Fifth Wheel pin box that was connected to the vehicles was fractured. The contact mentioned that the pin box was damaging the bottom of the trailer and the contact was unable to remove the trailer. The vehicle was not taken to a dealer. The failure was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
The contact owns a 2020 Keystone Montana RV. The contact stated while driving 65 mph, the window glass panel detached causing one of the driver side windows to collapse didn't realize it was gone until vehicle was pulled over to the road side. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with the window needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 20V351000 (Visibility). The manufacturer had been informed of the failure and informed the contact that the RV was not included in the recall but would replace the window. The failure mileage was unknown.
Safety Rating for the 2020 KEYSTONE MONTANA
NHTSA has not yet tested the 2020 KEYSTONE MONTANA in its New Car Assessment Program.
Technical Service Bulletins for the 2020 KEYSTONE MONTANA
Keystone RV Company has issued 2 technical service bulletins (TSBs) for the 2020 KEYSTONE MONTANA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
KSB-210122 — EQUIPMENT
This is the repair instructions for KSB-210122 (first and second versions sent to dealers). It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair...
Dexter #010 — SERVICE BRAKES, ELECTRIC
Dexter and General Motors have identified a compatibility issue between the GM Integrated Trailer Brake Controller used in newer GM models and various Electric/Hydraulic Actuators, including the Dexter DX Series. This issue was discovered as the newest GM Integrated Trailer Brake Controller entered the market. This compatibility issue can occur...
NHTSA Investigations for the 2020 KEYSTONE MONTANA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE MONTANA
- 2015 KEYSTONE MONTANA — 2 complaints
- 2016 KEYSTONE MONTANA — 10 complaints
- 2017 KEYSTONE MONTANA — 11 complaints
- 2018 KEYSTONE MONTANA — 7 complaints
- 2019 KEYSTONE MONTANA — 3 complaints
- 2020 KEYSTONE MONTANA (current)
- 2021 KEYSTONE MONTANA — 4 complaints
- 2022 KEYSTONE MONTANA — 12 complaints
- 2023 KEYSTONE MONTANA — 8 complaints
- 2025 KEYSTONE MONTANA — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints