2019 KEYSTONE MONTANA — Problems, Recalls & Safety Data

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N/A

Safety Rating

3

Owner Complaints

4

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2019 KEYSTONE MONTANA

The 2019 KEYSTONE MONTANA has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, TIRES, STRUCTURE. 1 technical service bulletin have been issued by Keystone RV Company for this model year. The most commonly reported problem area is the Structure (2 complaints).

Recalls for the 2019 KEYSTONE MONTANA

NHTSA has recorded 5 recalls for the 2019 KEYSTONE MONTANA, potentially affecting up to 2,044 vehicles.

Recall 19V129000 — EQUIPMENT

| 1,535 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.

Consequence: If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.

Remedy: Keystone RV has notified owners, and dealers will replace the affected fasteners, free of charge. The recall began March 26, 2019. Owners may contact Keystone RV's customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-347.

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Recall 19V058000 — TIRES

| 121 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2019 Montana recreational trailers, models 3855BR and 3854BR. The adjustment bolt for the kitchen slide may be too long, allowing it to make contact with the tire while moving.

Consequence: If the adjustment bolt contacts the tire, the tire may fail, increasing the risk of a crash.

Remedy: Keystone had notified owners, and dealers will replace the adjustment bolt with a correct length adjustment bolt, and replace the dinette slide room adjustment mechanism, free of charge. The recall began on February 7, 2019. Owners may contact Keystone customer...

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Recall 19V058000 — STRUCTURE

| 121 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2019 Montana recreational trailers, models 3855BR and 3854BR. The adjustment bolt for the kitchen slide may be too long, allowing it to make contact with the tire while moving.

Consequence: If the adjustment bolt contacts the tire, the tire may fail, increasing the risk of a crash.

Remedy: Keystone had notified owners, and dealers will replace the adjustment bolt with a correct length adjustment bolt, and replace the dinette slide room adjustment mechanism, free of charge. The recall began on February 7, 2019. Owners may contact Keystone customer...

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Recall 18V853000 — SUSPENSION:REAR:AXLE:SPINDLE

| 169 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Montana recreational trailers. The axles may have defective welds on the spindles, potentially resulting in a spindle and wheel assembly detaching from the axle.

Consequence: If the spindle or wheel assembly detaches from the axle, it can affect vehicle handling and increase the risk of a crash.

Remedy: Keystone will notify owners, and dealers will inspect the axle tag, replacing it as necessary, free of charge. The recall began January 14, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-342.

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Recall 18V785000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

| 98 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Montana recreational trailers with the Legacy package. The fasteners that secure the disc brake assembly may fail.

Consequence: If the fasteners fail, the trailer would lose all braking ability, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the brake disc mounting fasteners, free of charge. The recall began December 19, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-336.

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Owner Complaints for the 2019 KEYSTONE MONTANA

3 complaints have been filed with NHTSA for the 2019 KEYSTONE MONTANA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11707827 | STRUCTURE | | N/A miles
The contact owns a 2019 Keystone Montana. The contact stated while the RV was parked, the contact noticed that the side wall of the RV was bulging out. The contact stated that according to the Technical Service Bulletins Numbers: KSB210218 (inspection) and KSB180328V2 (Repairs), the failure was well known. The RV was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the hitch that was used was unapproved. Additionally, the contact was informed that he was not the original owner of the RV. No further information was available.
#11283213 | ELECTRICAL SYSTEM | | N/A miles
2019 MONTANA 5TH WHEEL. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY COMPLAINTS WITH VEHICLE. *LD THE CONSUMER STATED THERE WERE TWO AWNING BREAKAGES, THE MOLDINGS FELL OUT,THE STAIRS WERE POORLY INSTALLED AND THE CHAIRS FELL APART, THE NAILS IN THE WINDOW STICK OUT. ALSO, THE HEATING/COOLING UNIT, FIREPLACE INSERT, AND TV ALL HAVE ELECTRICAL ISSUES. THE WATER INTAKE HOSE HAD NO PROPER INSULATED FITTINGS, THE AIR CONDITIONER FAILED, THERE WAS POOR FRAME WORK AROUND THE CUPBOARDS, AND THE BEDROOM DOOR WOULD NOT CLOSE. *JS
#11283213 | STRUCTURE | | N/A miles
2019 MONTANA 5TH WHEEL. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY COMPLAINTS WITH VEHICLE. *LD THE CONSUMER STATED THERE WERE TWO AWNING BREAKAGES, THE MOLDINGS FELL OUT,THE STAIRS WERE POORLY INSTALLED AND THE CHAIRS FELL APART, THE NAILS IN THE WINDOW STICK OUT. ALSO, THE HEATING/COOLING UNIT, FIREPLACE INSERT, AND TV ALL HAVE ELECTRICAL ISSUES. THE WATER INTAKE HOSE HAD NO PROPER INSULATED FITTINGS, THE AIR CONDITIONER FAILED, THERE WAS POOR FRAME WORK AROUND THE CUPBOARDS, AND THE BEDROOM DOOR WOULD NOT CLOSE. *JS

Safety Rating for the 2019 KEYSTONE MONTANA

NHTSA has not yet tested the 2019 KEYSTONE MONTANA in its New Car Assessment Program.

Technical Service Bulletins for the 2019 KEYSTONE MONTANA

Keystone RV Company has issued 1 technical service bulletin (TSBs) for the 2019 KEYSTONE MONTANA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

CSC-200206 — EXTERIOR LIGHTING

This is a Keystone Customer Satisfaction Campaign. Keystone RV has received a number of complaints about water accumulating (standing) inside the taillight(s) lens of certain 2019-2020 Montana Fifth Wheels. Keystone will replace the affected lights for units under warranty and for units up to six months from the date of...

NHTSA Investigations for the 2019 KEYSTONE MONTANA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KEYSTONE MONTANA

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Other KEYSTONE Models

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