2022 KEYSTONE COUGAR — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
6
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2022 KEYSTONE COUGAR
The 2022 KEYSTONE COUGAR has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. 2 technical service bulletins have been issued by Keystone RV Company for this model year. The most commonly reported problems involve the Service Brakes (1 complaint), Structurebody (1 complaint), and Unknown Or Other (1 complaint).
Recalls for the 2022 KEYSTONE COUGAR
NHTSA has recorded 8 recalls for the 2022 KEYSTONE COUGAR, potentially affecting up to 101,274 vehicles.
Recall 23V169000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
| 276 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.
Consequence: Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.
Remedy: Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.
View full details →Recall 22V604000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 20,610 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy: Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
View full details →Recall 22V383000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 764 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Cougar travel trailers, equipped with a swing up table/bed base. The base may have incomplete welds that are unable to hold the intended weight, causing the table/bed base to drop unexpectedly.
Consequence: A table or bed that drops unexpectedly can increase the risk of injury.
Remedy: Dealers will replace the table/bed base, free of charge. Owner notification letters were mailed June 24, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-433.
View full details →Recall 22V209000 — TIRES
| 513 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.
Consequence: Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number...
View full details →Recall 22V209000 — STRUCTURE:FRAME AND MEMBERS
| 513 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.
Consequence: Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number...
View full details →Recall 22V144000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:WIRING
| 39,240 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Consequence: Inoperable safety alarms increase the risk of injury.
Remedy: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
View full details →Recall 22V144000 — ELECTRICAL SYSTEM
| 39,240 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Consequence: Inoperable safety alarms increase the risk of injury.
Remedy: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
View full details →Recall 22V105000 — TIRES
| 118 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Cougar fifth wheel travel trailers. These vehicles were manufactured with Load Range "D" (2540 lbs) tires, when they should have been equipped with Load Range "E" (2860 lbs) tires.
Consequence: Incorrect load range tires can allow the vehicle to become overloaded, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tires, as necessary, free of charge. Owner letters were mailed March 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-421.
View full details →Owner Complaints for the 2022 KEYSTONE COUGAR
3 complaints have been filed with NHTSA for the 2022 KEYSTONE COUGAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
There was a bulge showing near the front of the camper, dealer inspected and said there is frame flex, possibly broken welds on the frame, which is a common problem with the lippert manufactured frames. Model years directly before this year(2022) were recalled for the same problem. This seems to be a common issue for 2022 models as well but there still is no safety recall despite the inherent risk of them being on the road.
Vehicle was taken to the RV dealer to have annual maintenance done. During inspection it was discovered that 3 of 4 brakes were covered with grease from blown bearing seals. The vehicle has less than 3,000 miles and if not addressed could have resulted in an accident due to inability to stop the trailer using the designed braking systems. The supplier of the axles and brake systems was contacted and they informed us the seals are only warranted for 1 year. Seal failures are very common on RV's and need to be addressed to provide a design which will not fail prematurely (Less than 1 trip across the country). There are no warning indicators or messages indicating brake failure.
Vehicle is a 2022 Keystone Cougar 29RLI recreational vehicle. Safety issue is with the Solara awnings manufactured by Lippert. Awning fabric appeared to only be glued to the poly cord that secures it to the trailer. While we were setup, the awning roller fell away from the trailer. If we had been in transit, it could have hit a car in an adjacent lane, causing an accident. The rear awning is also failing but is still mostly in tact.
Safety Rating for the 2022 KEYSTONE COUGAR
NHTSA has not yet tested the 2022 KEYSTONE COUGAR in its New Car Assessment Program.
Technical Service Bulletins for the 2022 KEYSTONE COUGAR
Keystone RV Company has issued 2 technical service bulletins (TSBs) for the 2022 KEYSTONE COUGAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
CSC-220420 — COMMUNICATION
Dealer letter for CSC-220420. With some models and features, the Display Commander (LCD screen) for the In-Command system, may exhibit erratic readings on HVAC and/or lose communication with components. This is caused because Keystone may not have installed an End of Line (EOL) Resistor in the âGatewayâ located in the...
CSC-220420 — EQUIPMENT
With some models and features, the Display Commander (LCD screen) for the In-Command system, may exhibit erratic readings on HVAC and/or lose communication with components. This is caused because Keystone may not have installed an End of Line (EOL) Resistor in the âÂÂGatewayâ located in the Roof A/C.
NHTSA Investigations for the 2022 KEYSTONE COUGAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE COUGAR
- 2017 KEYSTONE COUGAR — 3 complaints
- 2018 KEYSTONE COUGAR — 7 complaints
- 2019 KEYSTONE COUGAR — 16 complaints
- 2020 KEYSTONE COUGAR — 5 complaints
- 2021 KEYSTONE COUGAR — 3 complaints
- 2022 KEYSTONE COUGAR (current)
- 2023 KEYSTONE COUGAR — 1 complaint
- 2025 KEYSTONE COUGAR — 0 complaints
Other KEYSTONE Models
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints