2019 KEYSTONE COUGAR Electrical System Integrated Trailer Brake Control Problems

TL* THE CONTACT OWNS A 2019 KEYSTONE COUGAR. WHILE DRIVING AND MAKING A RIGHT TURN, THE EMERGENCY BRAKE RELEASE CABLE SEPARATED AND BECAME CAUGHT UNDERNEATH THE TOWING VEHICLE. AS A RESULT, THE VEHICLE STRAIGHTENED UP AND THE TRAILER BRAKES SEIZED, WHICH RESULTED IN THE TRAILER BEING DRAGGED FOR APPROXIMATELY FOUR MILES. THE CONTACT WAS ALERTED BY ANOTHER MOTORIST ABOUT THE TRAILER BEING DRAGGED AND THAT THE WHEELS ON THE TRAILER WERE SMOKING. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE BACK HOME. CONTACT NOTICED AND SMELLED BURNING BRAKES. THE CONTACT INSPECTED THE TRAILER BRAKES AND FOUND THAT THE BRAKE RELEASE CABLE HAD DETACHED AND CAUSED THE FAILURE. CONSUMER RETURNED TO CAB OF TRUCK TO INSPECT BRAKE CONTROLLER SETTINGS, WHICH WAS NOT THE PROBLEM. DECIDE TO MOVE VEHICLE AND TRAILER NACHO PAVEMENT TO SEE IF THE BRAKES HAD RELEASED, DROVE AROUND THE BLOCK WHEN REALIZED THEY HAD NOT, PULLED TRAILER INTO...