2009 KEYSTONE COUGAR — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2009 KEYSTONE COUGAR
The 2009 KEYSTONE COUGAR has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:OTHER:LABELS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE. The most commonly reported problems involve the Structure (2 complaints), Tirestemporaryemergency Spare Tire (2 complaints), and Structureframe And Membersunderbody Shields (1 complaint).
Recalls for the 2009 KEYSTONE COUGAR
NHTSA has recorded 3 recalls for the 2009 KEYSTONE COUGAR, potentially affecting up to 1,209,695 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 11V561000 — EQUIPMENT:OTHER:LABELS
| 805 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2007-2009 COUGAR FIFTH WHEEL TRAILERS MANUFACTURED FROM MAY 12, 2006, THROUGH FEBRUARY 12, 2009, FOR INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG AND TIRE AND LOADING INFORMATION LABEL. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE SUBJECT VEHICLES WERE MANUFACTURED WITH A LABEL THAT LISTS THE MAXIMUM TIRE PRESSURE...
Consequence: OVERINFLATING TIRES INCREASES THE RISK OF TIRE FAILURE AND PROPERTY DAMAGE.
Remedy: KEYSTONE WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 19, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
View full details →Recall 10V063000 — TIRES:TEMPORARY/EMERGENCY SPARE TIRE
| 2,893 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2008-2010 COUGAR AND LAREDO TRAILERS AND FIFTH WHEEL VEHICLES. THESE VEHICLES HAVE EXPERIENCED A LIMITED NUMBER OF FAILURES WITH ITS SPARE TIRE CARRIERS IN PARTICULAR, THE SPARE TIRE CARRIERS, WHEN COMBINED WITH A 16" SPARE TIRE AND WHEN INSTALLED ON THE BUMPER OF A SLIDE OUT BIKE/STORAGE RACK, MAY BREAK OR CRACK AFTER TIME...
Consequence: IF THE TIRE CARRIER FAILS CAUSING THE TIRE TO COME LOOSE, THERE IS AN INCREASED RISK OF PERSONAL INJURY AND PROPERTY DAMAGE.
Remedy: THE REMEDY IS TO REPLACE THE SPARE TIRE CARRIER WITH A NEW SPARE TIRE CARRIER FREE OF CHARGE. THE SAFETY RECALL BEGAN ONMARCH 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
View full details →Owner Complaints for the 2009 KEYSTONE COUGAR
6 complaints have been filed with NHTSA for the 2009 KEYSTONE COUGAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structure | 2 | 0 | 0 | 0 | 0 |
| Tirestemporaryemergency Spare Tire | 2 | 0 | 0 | 0 | 0 |
| Structureframe And Membersunderbody Shields | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
THE WELDS ON THE SPARE TIRE CARRIER START TEARING FROM IT BEING TIGHTENED TO MUCH TO THE REAR BUMPER CAUSING THE SPARE TIRE TO START LEANING IN A BACK POSITION. IF THE CARRIER IS NOT REPLACED , THE SPARE TIRE WILL FALL OFF WHEN THE WELDS COMPLETELY BRAKE (THIS IS LIKELY TO HAPPEN WHEN THE VEHICLE IS IN MOTION) . *TR
THE WELDS ON THE SPARE TIRE CARRIER START TEARING FROM IT BEING TIGHTENED TO MUCH TO THE REAR BUMPER CAUSING THE SPARE TIRE TO START LEANING IN A BACK POSITION. IF THE CARRIER IS NOT REPLACED , THE SPARE TIRE WILL FALL OFF WHEN THE WELDS COMPLETELY BRAKE (THIS IS LIKELY TO HAPPEN WHEN THE VEHICLE IS IN MOTION) . *TR
HELLO, I PURCHASED A 2009 KEYSTONE COUGAR 318SAB ON JUNE 7, 2013. DURING THE FINAL WALK THRU INSPECTION, I NOTICED THE SPARE TIRE CARRIER WAS CRACKED AND THE TIRE WOBBLING AROUND. THE DEALER, RUFF'S RV IN EUCLID, OH SAID THEY WOULD TRY TO GET ME A NEW SPARE TIRE CARRIER. A FEW WEEKS HAS GONE BY, AND I HAVE NO REPLACEMENT CARRIER. I THEN SEARCHED ONLINE AND FOUND A KEYSTONE SAFETY RECALL: 10V-063. THIS RECALL IS EXACTLY WHAT HAS HAPPENED TO MY UNIT, EXCEPT THAT I HAVE 15" TIRES INSTEAD OF 16" TIRES. I THEN CALLED KEYSTONE AND WAS TOLD MY RV IS NOT INCLUDED IN THE RECALL. I TOLD THE WOMAN THAT MY RV HAS THE EXACT PROBLEM AS THE RECALL, BUT SHE INSISTED THERE WAS NOTHING WRONG. HOW CAN THIS BE ALLOWED? SOMEONE COULD BE KILLED BECAUSE OF KEYSTONE'S NEGLIGENCE FOR NOT INCLUDING RV'S WITH 15" TIRES! IS THERE ANYTHING THAT CAN BE DONE BY YOUR OFFICE TO CORRECT THIS? THANKS IN ADVANCE FOR YOUR TIME! *TR
HELLO, I PURCHASED A 2009 KEYSTONE COUGAR 318SAB ON JUNE 7, 2013. DURING THE FINAL WALK THRU INSPECTION, I NOTICED THE SPARE TIRE CARRIER WAS CRACKED AND THE TIRE WOBBLING AROUND. THE DEALER, RUFF'S RV IN EUCLID, OH SAID THEY WOULD TRY TO GET ME A NEW SPARE TIRE CARRIER. A FEW WEEKS HAS GONE BY, AND I HAVE NO REPLACEMENT CARRIER. I THEN SEARCHED ONLINE AND FOUND A KEYSTONE SAFETY RECALL: 10V-063. THIS RECALL IS EXACTLY WHAT HAS HAPPENED TO MY UNIT, EXCEPT THAT I HAVE 15" TIRES INSTEAD OF 16" TIRES. I THEN CALLED KEYSTONE AND WAS TOLD MY RV IS NOT INCLUDED IN THE RECALL. I TOLD THE WOMAN THAT MY RV HAS THE EXACT PROBLEM AS THE RECALL, BUT SHE INSISTED THERE WAS NOTHING WRONG. HOW CAN THIS BE ALLOWED? SOMEONE COULD BE KILLED BECAUSE OF KEYSTONE'S NEGLIGENCE FOR NOT INCLUDING RV'S WITH 15" TIRES! IS THERE ANYTHING THAT CAN BE DONE BY YOUR OFFICE TO CORRECT THIS? THANKS IN ADVANCE FOR YOUR TIME! *TR
WHILE TRAVELING AT 60 MPH, I OBSERVED TRAILER WAS SITTING LOWER THAN NORMAL AND CLOSE TO BED OF TRUCK. ON STOPPING AND INSPECTING I OBSERVED PIN BOX WAS TILTED UPWARD AND NO LONGER LEVEL. IMMEDIATELY STOPPED AND DISCONNECTED TRAILER. INSPECTED PINBOX AT FRAME AND FOUND STEEL TEARING AWAY FROM FRAME AT WELDS. FURTHER INSPECTION THROUGH REMOVAL OF SHROUD SHOWED FRONT CROSS MEMBER ARCHED UPWARD CLOSE TO 6 INCHES FROM HORIZONTAL. ENTIRE PINBOX NEARLY SEVERED FROM MAIN FRAME WHICH WOULD HAVE RESULTED IN TOTAL TRAILER SEPARATION AND PENITENTIAL DEATH AND INJURY TO OTHERS AND MYSELF. CONTACTED LOCAL CERTIFIED WELDER WHO STATED STEEL SHOWED SIGNS OF FATIGUE INDUCED BY INSUFFICIENT SIZE AND POOR WELDS. PORTIONS OF PINBOX WERE IMPROPERLY WELDED AND STEEL WAS IMPROPERLY SIZED. INTERNET SEARCH REVEALED ADDITIONAL FAILURES BY SAME FRAME MANUFACTURER LIPPERT COMPONENTS INCORPORATED WHICH WERE IDENTICAL IN PHOTOGRAPHS ON THE INTERNET. MANUFACTURER OF RV AND FRAME REFUSE TO EXAMINE DAMAGE OR ACCEPT RESPONSIBILITY SINCE WARRANTY IS EXPIRED. *TR
Safety Rating for the 2009 KEYSTONE COUGAR
NHTSA has not yet tested the 2009 KEYSTONE COUGAR in its New Car Assessment Program.
Technical Service Bulletins for the 2009 KEYSTONE COUGAR
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2009 KEYSTONE COUGAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE COUGAR
- 2004 KEYSTONE COUGAR — 28 complaints
- 2005 KEYSTONE COUGAR — 7 complaints
- 2006 KEYSTONE COUGAR — 6 complaints
- 2007 KEYSTONE COUGAR — 11 complaints
- 2008 KEYSTONE COUGAR — 15 complaints
- 2009 KEYSTONE COUGAR (current)
- 2010 KEYSTONE COUGAR — 12 complaints
- 2011 KEYSTONE COUGAR — 12 complaints
- 2012 KEYSTONE COUGAR — 9 complaints
- 2013 KEYSTONE COUGAR — 7 complaints
- 2014 KEYSTONE COUGAR — 7 complaints
Other KEYSTONE Models
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints