2012 JEEP PATRIOT Structure Problems

The contact owns a 2012 Jeep Patriot 4x4. The contact stated that on five occasions in two years when adjusting all four front air vents manually, a metallic paint/coating sliced her finger causing a paper-cut injury. Medical attention was not sought. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

I CALLED KOON JEEP SALES REP, TO INFORM HIM OF THE LEAK THROUGH THE DOME LIGHT, WANTED KNOW IF I WERE IN AN ACCIDENT! MY JEEP CORPORATE CASE #[XXX], I INFORMED MY JEEP CUSTOMER CARE THAT I WANT OUT OF THE VEHICLE, HE SAID I DIDN'T MEET THE REQUIREMENT, REFERED ME TO BBB AND ATTORNEY STATE GENERAL. THE SUGGESTED PROCESS THROUGH ATTORNEY STATE GENERAL IS TO WRITE A CERTIFIED LETTER WITH SIGNATURE REQUIRED. I CALLED CORPORATE ASKING FOR MAILING ADDRESS, IT COULD NOT BE PROVIDED DUE TO THE DEPARTMENT HANDLING MY CASE WAS CLOSE AND TO CALL BACK MON. 19TH DEC. 2011 I TOOK IT IN FOR SERVICE, THE DRAIN PLUG WAS PINCHED! ASKED IF THE HOOD OF CAR REPLACED, ELECTRICAL WIRING INSPECTED AND ELECTRONICS, OK? DEALER CUSTOMER CARE REP,[XXX], SAID YES, THE GPS IS GARBLED SPEECH AND THE VEHICLE HESITATES WHILE PULLING OFF AND PERIODICALLY WHILE DRIVING AT THIS...