2012 JEEP LIBERTY — Problems, Recalls & Safety Data
3/5
Safety Rating
551
Owner Complaints
2
Recalls
14
Service Bulletins
2
Investigations
Overview of the 2012 JEEP LIBERTY
The 2012 JEEP LIBERTY has received a total of 551 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 3 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE, AIR BAGS. 14 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Air Bags (168 complaints), Electrical System (115 complaints), and Engine (44 complaints).
Recalls for the 2012 JEEP LIBERTY
NHTSA has recorded 4 recalls for the 2012 JEEP LIBERTY, potentially affecting up to 1,612,500 vehicles.
Recall 17V640000 — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
| 363,930 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Consequence: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
View full details →Recall 17V640000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 363,930 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Consequence: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
View full details →Recall 13V282000 — AIR BAGS
| 442,320 vehicles affected
Defect: Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August...
Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's...
View full details →Recall 13V282000 — ELECTRICAL SYSTEM
| 442,320 vehicles affected
Defect: Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August...
Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's...
View full details →Owner Complaints for the 2012 JEEP LIBERTY
551 complaints have been filed with NHTSA for the 2012 JEEP LIBERTY. Below is a breakdown by vehicle component.
Most Recent Complaints
Skyroof suddenly stopped working and will not close. No dealers will fix as thry say parts aren't longer available..my car is now worthless and is a safety issue while driving with the roof partially opened.
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
The contact owns a 2012 Jeep Liberty. The contact stated that while making a right turn on a main road at 25 MPH, the front lower control arms snapped. There was no warning light illuminated. The contact immediately pulled over onto the side of the road and had the vehicle towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
Safety Rating for the 2012 JEEP LIBERTY
The 2012 JEEP LIBERTY received an overall safety rating of 3 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★☆☆ (3/5) |
| Frontal Crash | ★★☆☆☆ (2/5) |
| Side Crash | ★★★★☆ (4/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2012 JEEP LIBERTY
Chrysler (FCA US, LLC) has issued 14 technical service bulletins (TSBs) for the 2012 JEEP LIBERTY. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
71056 — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2012-2013 Jeep Liberty (KK) and 2012 Dodge Nitro (KA) (Rev. B)
23-028-20 REV. A — SEATS
Active Head Restraint (AHR) Inadvertent Deployment - X85 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.
70322 — SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2012-2013 Jeep Liberty (KK) and 2012 Dodge Nitro (KA) (Rev. A)
70322 — SEATS
Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2012-2013 Jeep Liberty (KK) and 2012 Dodge Nitro (KA) (Rev. A)
69918 — SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA)
69918 — EQUIPMENT
Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA)
69918 — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA)
69918 — SEATS
Warranty Bulletin D-20-17 (X85) Active Head Restraint - Select 2010-2013 Jeep Liberty (KK) and 2010-2012 Dodge Nitro (KA)
08-021-13 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Flash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device...
23-008-13 — STRUCTURE
Left And/Or Right Door High Closing Effort This bulletin involves inspecting front door body mounted seal placement and if necessary, adjusting seals and/or left and/or right front door striker to eliminate high closing effort. The customer may experience high closing efforts on the left and/or right front doors when closing.
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2012 JEEP LIBERTY
NHTSA has opened 2 investigations into potential safety defects in the 2012 JEEP LIBERTY.
Other Model Years of the JEEP LIBERTY
- 2007 JEEP LIBERTY — 941 complaints
- 2008 JEEP LIBERTY — 762 complaints
- 2009 JEEP LIBERTY — 146 complaints
- 2010 JEEP LIBERTY — 270 complaints
- 2011 JEEP LIBERTY — 240 complaints
- 2012 JEEP LIBERTY (current)
Other JEEP Models
- JEEP GRAND CHEROKEE — 39,293 total complaints
- JEEP WRANGLER — 21,806 total complaints
- JEEP CHEROKEE — 20,448 total complaints
- JEEP COMPASS — 5,865 total complaints
- JEEP PATRIOT — 4,351 total complaints
- JEEP COMMANDER — 3,920 total complaints
- JEEP RENEGADE — 3,408 total complaints
- JEEP WRANGLER 4-DR 4X4 — 1,812 total complaints